Customer Service Coordinator I

Overview CTG’s long-standing Fortune 500 client is seeking a Customer Service Coordinator I to provide professional, efficient support to internal customers and departments. This role manages work orders, conference room scheduling, and internal events, acting as a key liaison across teams. Details Type: Contract Job Title: Customer Service Coordinator I Location: Corning, NY Hybrid: This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate: $17.89/hr - $18.50 Work Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Education: 2-year associate’s degree or equivalent work experience preferred Why This Role This position is ideal for organized, customer-focused individuals who thrive in a fast-paced environment. The hybrid schedule provides flexibility, while offering opportunities for collaboration and professional growth. Job Summary This role is ideal for individuals who are highly organized, customer-focused, and thrive in a fast-paced environment. It offers a hybrid work model, providing flexibility while maintaining a structured schedule. Opportunities for collaboration and professional growth are key aspects of the position. Key Responsibilities Provide exceptional support via phone, email, and Teams Facilitate communication between departments to resolve inquiries quickly Schedule and manage conference rooms and setup requests Process work orders and coordinate with service partners Support planning and execution of internal events Maintain accurate records of requests, orders, and communications Qualifications Associate’s degree or equivalent work experience preferred Customer service, call center, or administrative support experience preferred Strong phone, keyboarding, and Microsoft Office skills Solutions-oriented with strong problem-solving skills Highly organized, detail-oriented, and punctual Professional, friendly, and positive approach to internal customers Excellent interpersonal, written, and verbal communication skills Ability to work under pressure and adapt to changing priorities Additional Information No third-party resumes will be accepted Drug testing and/or other employment-related inquiries may be conducted CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with all applicable laws All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third-party vendors) CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company How to Apply To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Nyasia.Rooks@ctg.com. #J-18808-Ljbffr