Director of Analytics and Business Intelligence
Director of Analytics & Business Intelligence
My client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital environment. This is a hands‑on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross‑functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions.
Key Responsibilities
Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
Partner with technology teams on data infrastructure, owning the analytics and insight layer
Act as a subject matter expert on analytics best practices and responsible data usage
Translate complex data into clear, actionable insights for executive stakeholders
Player & Marketing Analytics
Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
Drive insights on acquisition, retention, and engagement strategies
Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
Collaborate with marketing and product teams to optimize campaign effectiveness
Support budgeting, forecasting, and financial planning processes
Develop KPIs, dashboards, and reporting frameworks to drive business performance
Deliver insights that connect operational performance to revenue outcomes
Provide cross‑functional analytical support across key business areas
Compliance & Risk Analytics
Partner with compliance teams to identify potential fraud and AML risks through data analysis
Ensure all analytics outputs meet regulatory and compliance requirements
Professional Services Support
Provide client‑facing teams with market intelligence, benchmarking, and performance insights
Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
Enable data‑driven storytelling to support client acquisition and retention
Leadership & Team Development
Build, lead, and mentor a high‑performing analytics team
Establish workflows, prioritization models, and quality standards
Drive a culture of curiosity, accountability, and commercial focus
Scale team capability in line with business growth
Requirements
Experience
7+ years in data analytics or a related field, with at least 3 years in a leadership role
Proven experience owning and leading an analytics function
Strong experience in customer analytics, including segmentation and LTV modelling
Track record of presenting insights to executive and board‑level stakeholders
Experience in high‑growth or scaling environments is highly desirable
Exposure to multi‑partner ecosystems, loyalty programs, or P&L analytics is advantageous
Education
Bachelor’s degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
Strategic mindset: Ability to translate business problems into analytical solutions
Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
Additional tools: Experience with Python, R, or similar is a plus
Communication: Ability to simplify complex insights for non‑technical audiences
Leadership: Proven ability to build, manage, and develop teams
Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
Data governance: Deep understanding of data quality, integrity, and best practices
Why Apply?
Opportunity to lead a high‑impact analytics function within a growing digital business
Strategic, visible role with direct exposure to executive leadership
Chance to shape data‑driven decision‑making across multiple business functions
Build and scale a team in a dynamic and evolving environment
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