Field Technician (Fiber Optic)
Internet Subway is a modern Internet Service Provider (ISP) laser-focused on delivering frictionless internet experiences to apartment communities. With a 100% fiber‑optic network, a seamless onboarding and management platform, and direct property connectivity, we provide a journey to the internet unlike any other.
Field Technician
Makes sure every apartment has fast, reliable internet bymaintainingthe fiber network,installingand fixing in‑unit routers, and helping residents stay connected.
Candidates do not need to be located in Charleston. The role requires frequent travel to apartment communities and project sites, primarily along the East Coast, as needed.
Key Responsibilities
Support resident move‑ins, service activations, and equipment swaps.
Install, test, and maintain fiber optic connections from building network equipment to individual apartment units.
Verifying Wi‑Fi coverage and signal strength
Inspection and repair of MDF/IDF equipment
Coordinating access with property managers or leasing offices
Deliver professional, customer‑focused service while working inside occupied apartment homes.
Supporting mass unit activations before move‑ins
Travel Requirements
Frequent travel to apartment communities and project sites
Travel primarily throughout the Eastern United States
Overnight travel may be required depending on project schedules
What We’re Looking For
Strong communicationand professionalism are critical
1+ Years experience with fiber opticsinfrastructure (splicing, testing, cleaning).
Basic network troubleshooting skills
1+ Years experience in multifamily environments
Collaborative attitude with a passion to grow and make an impact
Ability to travelfrequentlyto apartment communities and project sites, primarily along the East Coast
Valid driver’s license and ability to travel as needed
Why Join Us
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Opportunities for professional development and career advancement
Unlimited PTO
Company vehicle option
Ready to grow with us? Apply now and join the Internet Subway team.
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