Senior Solutions Architect

Mission ContextOur client is seeking a Senior ServiceNow Solution Architect to lead ServiceNow instance strategy advisory engagements by assessing complex platform environments, facilitating executive workshops, evaluating architecture options, and aligning technology, governance, operating models, compliance, and business objectives.MissionsAssess current-state instance architecture, modules, customizations, integrations, governance, maturity, scalability, operational effectiveness, and technical debtFacilitate workshops with IT leadership, business teams, platform owners, security, and governance stakeholdersEvaluate single- versus multi-instance models, domain separation, data residency and isolation, regulatory constraints, performance, supportability, and operating-model alignmentDevelop target-state architecture, decision frameworks, principles, standards, risks, assumptions, dependencies, constraints, governance recommendations, and operating modelsDesign architecture patterns for ITSM, SPM, CSM, HRSD, CMDB, Discovery, platform expansion, identity, security, data, integrations, and environment managementEvaluate enterprise integrations with SAP, Oracle, ERP, cloud services, identity providers, and third-party applications; define scalable, resilient, supportable integration patternsLead architecture reviews and executive workshops; present recommendations and facilitate decision-making and stakeholder alignmentOwn an executive-ready assessment report, platform maturity findings, architecture options and trade-offs, risk and financial considerations, governance recommendations, prioritized roadmap with quick wins and strategic initiatives, decision framework, and final executive presentationRequired Profile12+ years of ServiceNow solution architecture and 12+ years of enterprise applications or architecture experienceEnterprise-scale ServiceNow transformation, architecture assessment, strategic advisory, and C-level presentation experienceStrong knowledge of ITSM, SPM/PPM, CSM, HRSD, CMDB, Discovery, Integration Hub, Flow Designer, AI capabilities, and automationArchitecture expertise in platform strategy, governance, domain separation, multi-instance models, performance, security, compliance, and cloud principlesIntegration architecture experience with SAP, Oracle, ERP, REST, SOAP, Microsoft Entra ID, Okta, and related enterprise servicesExecutive presence, strategic thinking, workshop facilitation, stakeholder management, business-case development, architecture storytelling, and excellent communicationRequired: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)Preferred: Certified Technical Architect (CTA), TOGAF, and ITIL 4 Managing ProfessionalAdditional InformationContract Type: FreelanceLocation: Remote (US or Canadian based candidates)Duration: 6 months plus chance of extensionStart date: Immediate