Technology Manager

If you’re an experienced IT leader who enjoys owning systems end-to-end, improving reliability and security, and being a trusted partner to the business—this is a role with real visibility and influence.A well-established, growing organization in the building materials industry is seeking an IT Manager to oversee infrastructure, cybersecurity, ERP systems, and day-to-day technology operations. This is a high-impact leadership role where your work directly supports sales, operations, accounting, and customer service while helping position the company as a regional leader in premium, customized building solutions.Employee Testimonials:A great company to work for with excellent work-life balance.Strong teamwork and people who genuinely support each other.Fast-paced, stable environment with helpful, knowledgeable coworkers.Job Title: Information Technology (IT) ManagerSalary: $65,000 – $95,000Location: New Haven, CT Reports To: Chief Operating OfficerWhy This Role Stands Out:Real Impact: Own the reliability, security, and performance of company-wide technology systems that directly support customers and revenueLeadership Opportunity: Serve as the primary IT owner, trusted by leadership and relied upon across departmentsStrategic Exposure: Partner closely with Sales, Operations, Accounting, Marketing, and Executive LeadershipCareer Growth: Opportunity to expand responsibility as systems, scale, and business needs growStability & Ownership: Hands-on role with real decision-making authority, not outsourced or siloedResponsibilities:Manage and maintain all company hardware, including servers, workstations, mobile devices, printers, and network equipmentMaintain detailed IT asset records, lifecycle planning, warranties, and service agreementsEnsure all software systems are properly installed, configured, updated, and licensedCoordinate system upgrades, patches, and scheduled maintenanceManage company website and intranet infrastructure, performance, uptime, security, and content updatesPartner with third-party vendors and developers to improve functionalityManage network infrastructure including firewalls, VPN access, wireless networks, and internet connectivityMaintain secure file storage, user access controls, backups, and disaster recovery readinessSecurity & Risk Management:Develop and enforce cybersecurity policies and proceduresManage endpoint protection, system monitoring, antivirus tools, and intrusion detectionMonitor usage, access, and compliance with company security standardsRespond to security incidents and coordinate external support when neededMaintain business continuity and disaster recovery plansERP Administration:Manage ERP users, roles, and access permissionsSupport ERP configuration improvements and workflow optimizationOversee integrations with CRM, POS, inventory, delivery, vendor quoting, and reporting toolsBuild dashboards, reporting, and automated communicationsServe as escalation point for ERP troubleshooting and vendor coordinationMaintain ERP documentation and user support materialsLeadership & Support:Provide consistent, high-quality technical support through clear helpdesk processesCoordinate onboarding and offboarding technology accessManage vendor relationships, service providers, and technology partnersSupport IT budgeting and technology investment planningMaintain strict confidentiality of all company, customer, and financial dataRequirements:5+ years of experience managing business IT infrastructure, networks, cybersecurity, and ERP systemsExperience supporting multi-location environmentsStrong organizational, communication, and problem-solving skillsAbility to work independently and manage priorities end-to-endExperience partnering cross-functionally with leadership and business teamsEpicor ERP and building materials industry experience strongly preferredAbility to read, write, and communicate clearly in English