Office Coordinator

Role, Function & Organization  The Office Coordinator is responsible for providing administrative and customer service support to the branch office, helping to coordinate daily operations and special projects. This role fosters collaboration across teams and contributes to process improvements in administrative and other functions to support managers and staff in achieving efficient, high-quality results.At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence.  As such the following values guide our behaviors: A Servant's Heart -- Focus on the Needs of Others, Wisdom -- Insightful, Integrity -- Honesty and Trustworthy, Courage -- Decisive and Confident in Others, Humility -- Modest and Respectful, Passion -- Unfailing DedicationEssential Duties And ResponsibilitiesAdministrative & Operational Support:Maintain and organize office filing systems, records, and documentation for supervisors, managers, and department needsForecast priorities and assist with planning to improve efficiencyAnswer incoming calls; route calls and messages to the correct department or individualEnsure functionality of office equipmentHandle general office functionsSupport project and operational needsMonitor customer invoicing and payment follow-upMaintain and update equipment recordsCustomer Service & CommunicationCommunicate with external contacts in a professional, service-oriented manner that reflects company valuesServe as a communication hub between customers, vendors, field personnel, and supervisors; promote collaboration and responsiveness in support of company goalsEmployee & Field SupportAssist with onboarding and offboarding of office and field employeesAct as a point of contact for field staff questions, providing coaching and guidance on administrative processesSupport continuous improvement by identifying professional development goals and collaborating with supervisors to address growth opportunitiesSafety/Hazard Recognition & Elimination: Pre-plan and identify the methods to eliminate hazards daily by work task. Execute skill in observing habits and hazards of others and bringing it to their attention. Uphold safety as the most important goal of our company.  Support goal of achieving zero accidents. Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed. Obtain safety training as expected by all company personnel. Qualifications And Requirements High School Diploma (or equivalent) requiredHigher education in Business Administration (or similar) preferredPrior experience in an administrative roleExperience, Skill And AbilitiesPositive safety attitude and personal integrity -- both are non-negotiableProficiency with Microsoft Office Suite (including Excel, Word, Outlook, and Teams)Excellent customer service orientationStrong communication skills, both verbal and writtenStrong interpersonal skills; ability to interact with all levels of the company and customersStrong problem-solving and creative skills; ability to exercise sound judgement and make decision based on accurate and timely analysisPhysical Requirements Office environment, requiring sitting and standing and extended amounts of time using a computer/keyboard at a single workstation.