Human Resources Support Specialist
Human Resources Support Specialist In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link or call DARS at 800-552-5019, or DBVI at 800-622-2155. This part-time position provides operational, administrative, and technical support across multiple functional areas of Human Resources. The role supports recruitment and selection activities, background and reference checks, onboarding assistance, system data entry, records management, and routine office operations. Functional Responsibilities: Recruitment & Selection Support Coordinate and conduct employment background checks and reference checks in accordance with college and state requirements. Communicate with candidates regarding application status, next steps, and required documentation. Assist with the creation of recruitment documentation and tracking forms. Assist with closing out recruitments in applicant tracking systems (e.g., PeopleAdmin). Assemble, scan, file, and assist with the maintenance of both physical and digital recruitment files. Onboarding & Employment Processing Assistance Support HR staff with follow-up related to onboarding or employment documentation. HR Systems & Data Support Perform routine data entry, updates, and verification across multiple HR-related systems (PeopleAdmin, PageUp, Applicant Insight, etc.). Assist with maintaining accurate HR records and electronic files in compliance with confidentiality and retention requirements. Support reporting, tracking, and organization of HR data as needed. Administrative & Office Support Perform general office duties including scanning, filing, records maintenance, and correspondence. Assist with special projects and process improvement efforts within Human Resources. Greet visitors to the Human Resources office and provide front-line customer service. Communicate professionally with applicants and college staff. Respond to routine HR inquiries and redirect complex issues to appropriate HR staff. Maintain confidentiality and discretion when handling sensitive employee and applicant information. Special Assignments - May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications - Demonstrated experience in administrative, clerical, or operational support in an office environment. Proficient with PC-based software including word processing, databases, and spreadsheets (including formulas, lookups, etc.) Ability to perform accurate data entry, updates, and verification across multiple systems. Strong organizational skills with the ability to manage multiple priorities and deadlines. Ability to communicate clearly and professionally, both orally and in writing. Demonstrated customer service skills and the ability to interact tactfully with applicants, employees, and staff. Ability to follow established policies, procedures, and instructions. Ability to maintain confidentiality and exercise discretion when handling sensitive employee and applicant information. Ability to work independently as well as collaboratively in a team environment. Additional Considerations - Experience working in a Human Resources office or supporting HR-related functions. Experience supporting recruitment, onboarding, or employment processing activities. Familiarity with applicant tracking systems (e.g., PeopleAdmin, PageUp). Experience assembling, maintaining, or auditing electronic and physical personnel or recruitment files. Prior experience handling background checks, reference checks, or pre employment documentation