Engineering Intake Coordinator

Position Title: Engineering Intake CoordinatorReports To: Engineering Intake and Business Development ManagerFLSA Status: ExemptPosition SummaryThe Engineering Intake Coordinator serves as a central point of contact for new engineering project requests. This role supports intake operations by coordinating new business proposals/projects and leading smooth handoff into active engineering project execution.Key ResponsibilitiesProject Intake· Serve as a initial point of contact for new project requests, ensuring clients and internal teams receive prompt, professional, and accurate responses.· Collect and organize all required intake documentation, including input on project scope, fees, technical requirements, and any regulatory or compliance considerations in Unanet or similar ERP systems.· Maintain detailed records of all project intake information to support accurate proposal development, scheduling, and resource allocation.· Support communication between clients and engineers, serving as a liaison to ensure clarity, timeliness, and transparency throughout the project initiation process.· Proactively identify potential challenges or gaps in project documentation or requirements and escalate to intake manager or technical teams for resolution.· Coordinate to ensure a seamless transition from initial customer contact to execution.· Demonstrate superior attention to detail and organization in all intake activities, contributing to efficient workflows and accurate project planning.· Assist in project resource allocation and planning to provide teams with achievable project deadlines.Project Communication· Facilitate clear and timely communication between clients and engineers, resolving questions, clarifying requirements, and providing updates throughout the project initiation phase.· Ensure all project-related information is accurately documented and shared with relevant stakeholders to maintain transparency and alignment.· Coordinate follow-ups and status updates with clients and internal teams to ensure expectations are met and any issues are addressed promptly.· Anticipate potential communication gaps or misunderstandings and proactively clarify scope, deliverables, and time-lines.Qualifications· Experience in engineering or related field.· 3-5 years of experience in project coordination, project intake, and engineering support· Prior experience in technical entertainment or similar industry.· Strong organizational and multitasking skills; ability to manage multiple requests simultaneously and with professional tone and courtesy.· Exceptional problem-solving skills as demonstrated by a “solutions oriented” attitude.· Excellent communication skills (written and verbal) for client and internal interactions.· Proficiency with project management tools. Experience in Unanet or similar software preferred.· Knowledge of engineering workflows, technical documentation and project life cycles preferred.· Ability to work in a quick-changing environment under multiple engineering disciplines.· Experience with structural engineering principles is a plus.Work Environment· Hybrid, upon completion of training, with two days remote and three days in office· 40-hour workweek· Casual work attire· Occasional travel for client meetings