Senior Process Engineer (Remote)
About the CompanySentara Health Plan provides comprehensive health insurance and healthcare services to nearly one million members across Virginia. The organization offers commercial, individual and family, Medicare, Medicaid, and other health-related programs, supported by a broad network of healthcare providers.About the RoleSentara Health Plan is seeking a Senior Process Improvement Engineer / Lean Six Sigma Black Belt (LSSBB) to identify, analyze, and optimize operational processes across the Health Plan.This role focuses on improving efficiency, quality, productivity, and overall performance through Lean, Six Sigma, and data-driven process improvement methodologies. The Senior Process Improvement Engineer will work closely with cross-functional teams to design and implement improvements, measure results, and ensure that improvements are sustained over time.Location: RemoteWork Hours: Monday–Friday, 8:00 AM–5:00 PM ESTSchedule: Full-time, 40 hours per weekEmployment: PermanentJob ID: JR-99835Eligible Remote StatesRemote opportunities are available in Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.Key ResponsibilitiesIdentify opportunities to improve operational efficiency, quality, and productivity.Analyze existing processes and workflows to identify waste, bottlenecks, and performance gaps.Apply Lean, Six Sigma, and other process improvement methodologies.Design and implement process improvements across Health Plan operations.Work collaboratively with cross-functional teams and business stakeholders.Develop data-driven strategies to improve organizational performance.Monitor process improvement outcomes and key performance indicators.Measure the effectiveness of implemented improvements.Develop recommendations based on operational data and analysis.Help ensure process improvements remain sustainable over time.Support continuous improvement initiatives across the organization.Communicate findings, recommendations, and results to stakeholders and leadership.Contribute to initiatives that improve member experience, operational performance, and healthcare service delivery.Basic QualificationsBachelor's degree required.Minimum 5 years of experience in process improvement or healthcare management.Strong knowledge of process improvement methodologies.Experience analyzing and optimizing business processes.Ability to work effectively with cross-functional teams.Strong analytical, problem-solving, and communication skills.Ability to use data to identify improvement opportunities and measure results.Preferred QualificationsLean Six Sigma Black Belt (LSSBB) certification highly preferred.Master's degree preferred.Previous health plan experience highly preferred.Healthcare operations or healthcare management experience.Experience leading continuous improvement initiatives.Experience with Lean, Six Sigma, process mapping, workflow redesign, and performance measurement.Benefits & PerksMedical, dental, and vision insurancePaid time off and sick leavePaid parental and family caregiver leaveAdoption, fertility, and surrogacy reimbursement up to $10,000Emergency backup careShort-term and long-term disability coverageCritical illness coverageLife insurance401(k)/403(b) with employer matchTuition assistance up to $5,250 per yearDiscounted educational opportunitiesStudent debt pay-down assistance up to $10,000Certification reimbursementFree access to professional development and CEUsPet insuranceLegal resources planPotential annual discretionary bonusWhy Join Sentara Health?Sentara Health is committed to improving health every day while creating opportunities for employees to grow professionally. The organization emphasizes People, Quality, Patient Safety, Service, and Integrity and provides a collaborative environment focused on continuous improvement and better healthcare outcomes.Equal Opportunity StatementSentara Health is an equal opportunity employer committed to diversity, inclusion, and belonging. All qualified applicants are considered for employment in accordance with applicable laws and without unlawful discrimination.