Business Development Manager (Sunrise Ford of North Hollywood)

Business Development Center (BDC) ManagerSunrise Ford of North Hollywood$90,000 - $150,000+ annuallySign-On Bonus Available for the Right CandidateYou know how to drive traffic, create urgency, and turn opportunities into appointments that actually show and sell. You don’t wait for business to happen. You build process, coach teams, attack leads, and maximize every opportunity coming into the dealership.Go Auto is looking for a high-performing BDC Manager to lead and grow the Sales and Service BDC operation at Sunrise Ford of North Hollywood. This is not an entry-level coordinator role. We want a proven operator with strong automotive sales experience who can quarterback the entire customer communication process and help drive serious growth.This role has huge upside. The right person will have the opportunity to build and lead a larger BDC team as the department grows.What You’ll Be DoingLead inbound and outbound sales and service lead activityDrive appointment setting, show rates, sold appointments, and service retentionBuild follow-up processes that create urgency and accountabilityWork directly with Sales and Service leadership to maximize every customer opportunityMonitor lead response times, CRM activity, missed opportunities, and conversion metricsCoach and support advisors and sales teams on lead handling and customer communicationContinuously improve processes, scripts, campaigns, and customer touchpointsIdentify new opportunities to increase traffic and revenue across the dealershipWhat We’re Looking ForAutomotive sales, BDC, or dealership leadership experienceProven track record driving appointments, traffic, and revenueSomeone fast-paced, competitive, and highly accountableStrong CRM and lead management experienceAbility to lead process while still being hands-onStrong communication and follow-up skillsSomeone who sees problems and fixes them instead of waiting to be toldWhy Join Us?$90,000 - $150,000+ earning potentialSign-on bonus available depending on experienceGrowing dealership with real opportunity to build and lead a larger teamHigh-volume environment with strong earning potentialMedical, dental, and vision benefits401(k)Paid vacationOngoing training and developmentCareer growth opportunities within one of the largest automotive groups in North AmericaScheduleMonday to Friday800 AM - 600 PMGo Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit https//www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf