Fulfillment Operations Manager, Future Opportunities

divh2Fulfillment Operations Manager/h2pOur Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align with one of the following Supervisor roles; Fulfillment Center/Distribution Center Manager, Outbound Operations Manager, Inbound Operations Manager and Inventory Manager. This review is for future hiring within our Groveport, OH fulfillment center./ppWere Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are./ppWere building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth./ppOur goal is to be the global backbone of commerce. To achieve it, were looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? Wed love to hear from you./ppCart.com Fast Facts:/pulli6,000+ customers worldwide/lili1,600+ employees globally/lili14 warehouses nationwide, totaling over 8 million square feet of space/liliOur software lists $10+ trillion in product value across channels/liliOur digital and physical operations support $8+ billion in Gross Merchandise Value/li/ulpOur values:/pulliBe brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about./liliThink beyond the box: Weve always done it that way is not a phrase uttered often at our office. We create creative solutions to complex problems./liliDont give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story./liliSpeak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community./liliWork together: Weve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast./liliRemember to be human: We work hard, but we leave room for the people, places and things that we love./li/ulpThis position is open to applicants or individuals who are located in or around Groveport, OH and willing to work 1st or 2nd shift./ppThe Role:/ppReporting to the Director of Operations, the Fulfillment Operations Manager is a key leadership role in our growing 3PL operation which includes E-commerce and Wholesale customers. Key responsibilities will be to manage a multi-client operation to include DTC B2B. This position will be responsible for approximately 20+ team members. You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations, including picking, packing, shipping, inbound receiving, and consolidation operations. The ability to motivate a performance driven team and be customer service driven, is a must. Potential shifts include first, second and weekend shift./ppWhat Youll Do:/pulliMaintain records on working hours and meet financial projections of team/liliConsistently review operations and recommend and implement improvements as cleared by upper management./liliGive directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost./liliDirect supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily./liliDrive efficiency in operations by continuously improving current processes and practices./liliDevelop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations./liliMaintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service./liliCreate and maintain departmental spreadsheets of performance, cost per piece and accuracy./liliPromote a safe working environment. Report all incidents and injuries./liliPerform other duties as assigned./li/ulpWho You Are:/pulliA leader with the ability to influence/liliA high level communicator both orally and written/liliAble to multi-task and adapt to a changing environment/liliA Problem Solver/liliTeam oriented with strong interpersonal skills/li/ulpWhat Youve Done:/pulli5+ yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects returns/lili3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels./liliSystems experience with WMS, OMS, Excel, and other Office applications./liliHigh School diploma or GED./li/ulpTop candidates will also have:/pulliYou have successfully utilized data to support decisions and drive success in your responsible areas/liliPrior 3PL operations experience./liliPrior B2B wholesale experience/li/ulpPhysical Work Environment:/pulliAbility to work 1st or 2nd shift schedule/liliAble to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.)./liliAble to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)/liliAble to maintain attention and concentration for extended periods of time/liliAble to work overtime including extended schedules during peak seasons./li/ulpCurrently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN./ppAll hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants./ppCart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees./p/div