Lead Generation Manager

Company Overview Midwest Roofing is a dynamic, growing company dedicated to excellence in the residential roofing market. With a strong commitment to quality and a positive, family-oriented culture, we foster an environment where team members can thrive and develop their sales skills through ongoing growth opportunities. About the Role At Midwest Roofing, every lead is an opportunity — and this role makes sure none of them slip away. As our Lead Generation Manager, you'll be the first voice many of our customers hear and the engine behind our sales pipeline. You'll own the lead-to-appointment process from first contact to confirmed inspection, turning inbound interest into booked appointments that drive real revenue. It's a high-impact role with a clear path to build and lead a team as the department grows. Schedule & Location This is a full-time, on-site position at our Eldon, MO office. Because leads come in around the clock, the schedule includes rotating evenings and weekends — when customers call, we're ready to answer. What You'll Do Convert Leads into Appointments Own the lead-setting process from first contact through confirmed appointment Turn inbound calls, web forms, and online inquiries into qualified inspections Follow up quickly and persistently on missed calls and unresponsive leads Make sure every lead gets action — nothing falls through the cracks Drive Revenue & Performance Maximize appointment volume and lead-to-appointment conversion rates Improve appointment show rates and total sales opportunities generated Hit and exceed response-time and conversion targets Manage the CRM (AccuLynx) Keep lead records accurate, complete, and current Maintain lead routing and follow-up procedures Monitor open opportunities and audit records for quality Build the Team (as we grow) Train and coach new lead setters Monitor call quality and raise customer-experience standards Set the standard for fast, professional lead response What You Bring Some phone, sales, or customer service experience A great phone presence — warm, confident, and genuinely customer-focused Self-motivated with a strong sense of urgency Cool under pressure, adaptable, and a true team player Comfortable learning a CRM (AccuLynx experience a plus) What You Get Competitive, results-based pay — base salary plus uncapped override potential. The better you perform, the more you earn (On-Target Earnings of $100,000+ worth of income). Company laptop/tablet and cell phone 401(k) with company match Health insurance options Paid time off and paid holidays Annual company cruise every January — for you and a guest Ready to Apply? If you love the phone, thrive on hitting goals, and want your performance to drive your paycheck, we want to hear from you. Apply today. Midwest Roofing is an Equal Opportunity Employer. Pay: From $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have at least some experience in phone, sales, or customer service work? (Y/N) This role requires working rotating evening and weekend shifts. Are you able to commit to that schedule? (Y/N) Work Location: In person