IT Business Relationship Manager

IT Business Relationship Manager Hybrid - Manhattan, NY Contract - 12 months (3 days onsite) Top Skills Business–IT Relationship Management and stakeholder partnershipRequirements, demand intake, and prioritizationTechnology solution advisory (enterprise systems, cloud, SDLC)Agile and product management principlesIT architecture alignment and technology roadmappingExecutive‑level communication, problem‑solving, and influence skills Job Summary The ITBusiness Relationship Manager is responsible for building strong partnershipsbetween the IT organization and its internal and external stakeholders. Thisrole ensures strategic alignment between business objectives and technologysolutions, acting as a trusted advisor to the business while enablingefficient, high‑quality IT service delivery.TheRelationship Manager reviews and qualifies incoming business requests, definesexpected business outcomes, and facilitates seamless progression through ITsolution delivery. This role works across cross‑functional teams,supports governance and prioritization, and ensures solutions align withestablished technology roadmaps and guiding principles. Qualifications Required Skills & Bachelor’s degree in Computer Science, Information Technology, Engineering, Systems Analysis, or a related field, or equivalent professional experienceMinimum of 5 years of experience across at least two IT disciplines (e.g., application development, infrastructure, architecture, cloud, databases, or networks)Experience working with diverse technologies, platforms, and operating environmentsStrong understanding of strategic and emerging technology trends and their application to business modelsKnowledge of product management concepts and Agile methodologies, with the ability to support Agile teamsExperience in relationship management, demand management, solution management, or customer success rolesStrong presentation skills with experience communicating to senior business and technical leadersExcellent verbal and written communication skillsIndustry experience is beneficial but not required Key Responsibilities Relationship Management & Communication Serve as the primary point of contact for assigned business areas on all technology‑related advisory needsBuild and maintain strong partnerships between IT and business stakeholdersDevelop a deep understanding of business processes and underlying needs for technical solutionsAct as a liaison between IT teams and business units to ensure clear communication and alignmentParticipate in leadership and stakeholder meetings to understand priorities and upcoming initiativesEscalate risks, issues, and critical concerns to senior management in a timely manner Demand Intake & Solution Planning Review, assess, and qualify new intake requests to ensure clarity of scope and expected business outcomesCollaborate with cross‑functional teams to develop solution designs, application configurations, and process improvementsLead business and requirements‑gathering workshopsEnsure solutions comply with the organization’s technology roadmap, standards, and architectural principlesPerform market research and comparative analysis to evaluate solution options and provide recommendations with justification Technology & Process Implementation Advise business partners on appropriate technology platforms and solutionsSupport development of IT roadmaps aligned to business strategyAssess and enhance service catalogs to support evolving business needsIdentify opportunities for process optimization and operational efficiencyCreate and maintain operating models for relationship management processes Project Governance & Prioritization Support project initiation activities and intake governancePartner with business stakeholders to define priorities for initiative pipelinesScore and evaluate initiatives based on business value, complexity, and riskIdentify high‑level cost estimates, procurement requirements, and implementation approachesLead governance and portfolio review meetings to communicate IT progress and outcomes Performance Monitoring & Continuous Improvement Track and report on IT performance metrics and key performance indicators (KPIs)Support development of dashboards and automation for performance monitoringParticipate in and support enterprise‑wide initiatives such as knowledge‑sharing sessions and surveys Team Collaboration Schedule, lead, and facilitate effective meetings with clear agendas and outcomesDocument meeting notes and action itemsFoster a collaborative environment that encourages open communication and knowledge sharing Job Type & Location This is a Contract position based out of New York, NY. Pay And Benefits The pay range for this position is $65.00 - $75.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New York,NY. Application Deadline This position is anticipated to close on May 12, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.