IVR Developer

Job Title: IVR Developer

Location: Houston, TX | Onsite

Employment Type: Contract on #C2CDuration: 24 months Required Technical Skills:8+ years of experience in IVR, telephony, contact-center, or voice application development. Hands-on experience with Exotel or comparable platforms such as Twilio, Amazon Connect, Genesys, NICE, Cisco, Five9, or Avaya. Strong understanding of IVR, DTMF, PSTN, SIP, RTP, call routing, call recording, and call transfers. Experience developing voice bots/conversational AI.Practical knowledge of ASR, TTS, NLU, LLMs, prompt engineering, and conversation flows. Strong programming skills in Python, Node.js, Java, or similar. Experience with REST APIs, JSON, webhooks, databases, and microservices. Experience integrating voice platforms with CRM and backend systems. Knowledge of cloud platforms such as AWS, Azure, or GCP.Strong debugging, troubleshooting, and production-support skills.