Director 3 - Facilities Operations

Director of Facilities OperationsLocation: Geneva, New YorkIndustry: Facilities Management / Higher EducationEmployment Type: Full-TimeExperience Level: Director (5+ Years)Relocation Assistance: AvailablePosition OverviewCarter Support Services is seeking a strategic and experienced Director of Facilities Operations to lead large-scale, integrated facilities management (IFM) operations within a complex environment.This role requires a high-impact leader who can oversee multi-functional operations, manage significant budgets, and collaborate directly with executive leadership and key stakeholders. The ideal candidate will bring a strong balance of operational excellence, financial acumen, and leadership capability.Key ResponsibilitiesFacilities & Operations LeadershipOversee maintenance and operations of building systems including HVAC, electrical, plumbing, and utilitiesLead integrated services including custodial, grounds, and construction operationsEnsure safe, efficient, and compliant facility operationsFinancial ManagementManage and oversee an annual operating budget of up to $9MDrive financial performance through forecasting, cost controls, and optimization strategiesCapital Projects & ConstructionLead construction and capital improvement projects from planning through executionEnsure projects are delivered on time, within budget, and aligned with operational goalsExecutive & Client EngagementBuild and maintain strong relationships with C-suite stakeholders and key partnersTranslate operational and financial data into actionable insights for leadershipTeam Leadership & DevelopmentLead, mentor, and develop cross-functional teams in a complex environmentOversee hiring, training, and performance management of staff and leadership teamsQualificationsBachelor’s degree or equivalent work experienceMinimum 5 years of management experience leading facilities or operations teamsMinimum 5 years of experience in Integrated Facilities Management (IFM)Proven experience managing multi-million-dollar operating and/or capital budgetsStrong ability to influence and communicate with executive leadershipExperience working in complex environments such as higher education, healthcare, or large campuses preferredWhat We’re Looking ForStrategic thinker with strong operational leadershipFinancially driven with experience managing large budgetsStrong communicator who can influence at the executive levelProven leader in facilities, construction, and project managementAbility to thrive in a fast-paced, complex environmentAbout Carter Support ServicesCarter Support Services connects high-performing professionals with impactful leadership opportunities. We focus on aligning top talent with organizations that value operational excellence, strategic thinking, and long-term growth.