Technical Salesperson

Job Description Company Summary: Dunwell Tech is a major distributor of the patented Dino-Lite digital microscopes (www.dinolite.us) and related products. For over 15 years, we have been recognized for the quality of our products and services among professionals in various industries, including manufacturing, laboratory, education, aerospace, defense, and jewelry industries. We present our products online and at several tradeshows and events nationwide each year. (https://www.dinolite.us/events/).Position Summary: The Technical Salesperson will be responsible for learning our existing line of microscopes and accessories for the purposes of making knowledgeable recommendations as well as providing technical support. It will also be important to learn the needs of a variety of industries and specific applications so that accurate recommendations can be made.Most work days will be based in our Torrance office, but there will also be travel throughout the US to represent the company and demonstrate our products at trade shows and other events.ResponsibilitiesRespond to incoming customer communications○ Live chats○ Phone calls○ Support ticketsPresent scheduled online demosTest sample items sent in by customers and provide resultsTest returned units for warranty claims and repairsTest new hardware and software products for familiarity and provide feedbackTravel to tradeshows and other events, usually in convention centers or hotel hallsSet up booth/display, maintaining an organized and professional appearanceDemonstrate products and answer questions including some highly technical questionDisassemble booth/display, pack, and prepare items for shipmentReturn sales and sales lead informationProvide trade show feedback to guide our future decisions and improve performanceQualificationsBachelor's Degree from a four-year university preferredKnowledgeable about computer hardware and softwarePositive, personal, and friendly attitudeAble to understand and explain highly technical productsComfortable speaking in public and/or in front of an audienceNot intimidated when speaking with industry professionals or those with more knowledge in a particular area than youAble to travel throughout the US on a regular basis (and ideally enjoys traveling)Reliable with managing and keeping a busy travel scheduleAble to take initiative and deliver resultsEntry level okay, training is providedBenefits401(k)401(k) matchingHealth insuranceDental insurancePaid time off