Technical Support Associate Analyst

Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: amolikap@mindlance.com Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr. Technical Support Associate Analyst Duties: · Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. · Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. · May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. · Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets. · Works under own initiative, prioritizes own work, and meets agreed timescales. · Work is subject to frequent review by more experienced professionals in Technical Support. Technical Support Associate Analyst – IT – Information Technology Job Requirements · At least 1 Year PC/LAN technical or equivalent experience preferred. · Strong knowledge of the following is preferred. · Microsoft operating systems and Microsoft Office. · Apple hardware and operating systems. · Networking switches and data networks. · IP telecommunications systems. · Audio Visual Systems. · Capability to analyze problems and use sound judgement for determining solutions. · Ability to clearly communicate with customers and other IT staff. · Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded. · A+ certification (PREFERRED) or equivalent combination of education, training, and experience. About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”