Senior Trust Officer - Client Services

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. Located just outside of Washington D.C., the firm specializes in unique thematic investment research and asset management. Chevy Chase Trust offers clients direct access to decision-makers and is built to put clients and client success over everything else. From thematic investment management to estate and financial planning, we show our commitment to inventive thinking and client service. Our global, macroeconomic outlook means we do much more than observe and follow trends. Instead, we seek out ideas. It takes more than one kind of person to contribute to this culture. It takes all kinds of people thinking in unconventional ways—with a singular focus. Position Summary The Senior Trust Officer - Client Services is responsible for all administrative tasks related to the client relationship and must provide a high level of client service to Investment Management and Personal Trust Clients. Senior Trust Officer - Client Services: Duties & ResponsibilitiesCommunicate directly with client clearly and effectively, respond to client requests, work to resolve issues and meet their needsStrong knowledge of a variety of account types including Individual/Joint, UTMA, IRA, Trust, Corporate and PartnershipsWork with the FIS Trust System to provide administrative services such as, generate customized reports, review account activity and supervise cash movement Participate in client meetingsAbility to read and interpret trust instruments to verify rules of the documents as well as identify trustees, authorized individuals to determine the scope of their authorityOversee and monitor transactions pertaining to outgoing and incoming cash movementsUnderstand and engage in a high level of trust administration Keep abreast of tax laws, regulations, trends, and other issues that may affect administrative client service dynamicsMaintain compliance with departmental policies and procedures to ensure superior client service and respectable audits and examinationsAct as a liaison between commercial bank personnel by establishing interpersonal relationships and providing accurate and efficient servicesResponsible for maintaining good working relationships with clients, attorneys, accountants, and other related professions to assure quality administration and to enhance new business opportunitiesRepresents the Trust Company in civic, government, community, banking and professional groups and associations to develop contacts and new business, and to promote the Trust Company’s positive imageSenior Trust Officer - Client Services: Selection Criteria5+ years experience in Institutional and Personal TrustCertified Trust and Fiduciary Advisor (CTFA) designation preferredStrong written and oral skillsProficiency and experience using MS Word, Excel, and Trust Accounting SystemDemonstrates ability to deal with complex situations, which require sound judgmentHighly effective communication skills: ability to interact comfortably with high-net-worth individualsBachelor’s degree in business or related field or commensurate work-related experienceProblem solving skillsGood organizational skills, with the ability to maintain legal documentsAbility to follow through on projects in a timely manner#BFS7501 Chevy Chase Trust is proud to be an equal opportunity workplace. We promote diversity and equality within all facets of our organization, and we foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance. If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000. Equal Opportunity Employer/Veterans/Disabled