Fiber Splicing Supervisor
The Fiber Splicing Supervisor is responsible for the overall technical management and growth of the fiber splicing team. This role will supervise fiber optic splicing, testing, analysis and general on new and active fiber optic networks and engage in network planning and fiber splicing scheduling and closeout activities.Duties / Responsibilities:Lead, coach, and develop fiber splicing team with a specific emphasis on safety and production. Supervise the planning and execution of projects and contracts to achieve productivity and quality safely. Read and interpret work orders, specifications, engineering drawings and/or cut sheets to determine work to be done in sequence of task. Lead and participate in job hazard analysis and safety briefings. Assist with additional fiber network construction activities prior to splicing and closeout activities commence. Troubleshoot and repair the distribution network from headend to terminal connection point. Prep and splice fiber optic cables, locate problem areas and perform other repairs as needed. This requires proficiency with fusion splicer and fiber test equipment. Install and maintain transmission and reception equipment for FTTH network. Install and maintain network systems for private lines and determine solutions for any issues preventing the service from operating normally. Initiate test and turn-up procedures with System Engineers in accordance with company compliance standards. Collect and interpret engineering documentation, including schematics, fiber management systems and performance OTDR reports. Support field maintenance teams, including IT, regional engineering teams and any other department as related to fiber network. Provide demand and preventive maintenance for fiber network & FTTH. Maintain proper network documentation on changes and upgrades. Troubleshoot MDF/headend issues with 3rd party providers. Work within the engineering team to ensure all connections are within required specifications. Work on an on-call schedule rotation as required. Other duties as assigned. Minimum Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Associate degree or recognized equivalent requiredAt least five years of previous experience in the FTTH Telecom/fiber optic industry, with at least 2 years of both commercial construction and management experience, including supervising and managing sub-contractorsAt least five years hands-on/field experience in fiber splicing, test equipment and restoration with demonstrated proficiency using fusion splicing machineMust understand the underlying theories and concepts of broadband communication and including fiber optics and Metro Ethernet networksMust understand local, state and federal construction regulationsAbility to use advanced test equipment like OTDR’s, optical power meters and other fiber testing equipment as requiredAbility to read and comprehend floor plans, equipment manuals, schematics and complex instructionsAbility to work in high-stress environment with extreme weather fluctuationsAbility to work days, weekends, evenings and holidays and participate with on-call rotation as neededExcellent oral and written communications skills in EnglishMust have active and clean, non-restrictive, state issued driver’s license in State where hiredOrganizational skills, including time management, delegation, prioritization and multitaskingSCTE certification a plusBENEFITS:We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.