Coord Sales Ops - FT

Position: Sales Operations Coordinator Reports To: Sales Operations ManagerFLSA Status: Non-Exempt SUMMARY: First Tactical is seeking a detail-oriented and proactive Sales Operations Coordinator to support our growing Sales and Operations teams. This role plays a critical part in maintaining data integrity in our CRM system (Pipeliner), tracking sales opportunities, managing tradeshow logistics, onboarding independent sales representatives, and handling day-to-day administrative tasks.ESSENTIAL DUTIES & RESPONSIBILITIES:• CRM Management (Pipeliner): Maintain and update the CRM system with accurate and timely data. Ensure pipeline and opportunity records are complete and reflect real-time progress.• Opportunity Tracking: Partner with the sales team to monitor active deals and ensure proper documentation and follow-up throughout the sales process.• Sales Support: Provide direct operational support to the sales team, ensuring they have the tools, information, and resources needed to succeed.• Tradeshow & Event Coordination: Support the planning, logistics, and execution of tradeshow events, including registration, travel arrangements, booth setup, and material preparation.• Independent Sales Rep Onboarding: Coordinate the onboarding process for new independent sales representatives, including access system, documentation, and training materials.• Presentation Support: Gather data, build PowerPoint presentations, and present materials to internal stakeholders as needed.• Administrative Support: Perform administrative duties such as scheduling, document preparation, internal communication, and general operations support.• Confidentiality & Accuracy: Maintain a high level of confidentiality when handling sensitive sales and business information. Ensure work is completed with a high degree of accuracy and attention to detail.• Proactive Communication: Anticipate team needs, follow up on outstanding items, and take initiative to identify and resolve issues before they escalate.• Other Duties: Provide additional support as needed by the Sales Operations Manager or broader team.EXPERIENCE/EDUCATION:• 1-2 years of experience in sales operations, sales support, administration, or a similar role (internships accepted).• High school diploma or equivalent required; associate or bachelor’s degree in business, Communications, or related field preferred.Must be a U.S. person (U.S. citizen or lawful permanent resident) to comply with federal contracting regulations. Must be a US person as defined by ITAR.All candidates must be fluent in English, with the ability to speak, read, and write at a professional level. • Proficiency with CRM platforms (Pipeliner preferred) and Microsoft Office • Strong organizational, multitasking, and communication skills.• Proven ability to handle confidential information with discretion.• Detail-oriented with a proactive, problem-solving mindset.• Comfortable working both independently and in a team environment.PHYSICAL DEMANDS/WORK CONDITIONS:• Requires working indoors in environmentally controlled conditions.• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.• Must be able to stand or sit for prolonged periods of time.• Requires repetitive hand movements and fine coordination, including use of a computer keyboard.• Occasionally required to lift and/or move up to 30 pounds (e.g., tradeshow materials or office supplies). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.