IT Trainer/Content Developer

IT Trainer/Content DeveloperLocation: Hybrid (Remote and Onsite). Either Web Cam or In PersonState of GA Duration: 12+ MonthsResponsibilities:Adheres to the priorities, procedures, objectives, and guidance of their Team Leader and IT management.Keeps Team Lead fully informed of work schedule, technical issues/risks, or any travel or accommodation concerns. Proactively communicates and takes steps with Team Leader and IT management to mitigate any issues/risks.Learns and maintains knowledge of IT applications to a level sufficient to effectively teach and guide learners in its use and operation.Maintains, coordinates, and communicates training schedules/course offerings with end users and stakeholders.Ensures training environments and data are ready prior to training classes.Conducts virtual classroom training, on-site classroom, and webinars/user group sessions.Establishes effective relationships throughout the organization, both within IT, Human Resources, and across business units/customers/stakeholders to identify/address gaps in user training and solicit class enrollment.Reserves conference rooms/equipment, confirms enrollments before travel, makes appropriate travel arrangements, and travels safely.Conducts online training using Microsoft Teams and on-premise training in conference rooms/computer labs.Provides an engaging, interactive, and positive learning experience to learners.Maintains professionalism and order within the classroom to complete course objectives.Completes enrollments, course attendance/completions, and assigns appropriate scoring/grades within the LMS. Sends out surveys.Ensures correct recordkeeping within the LMS, timekeeping/work activity reporting, and performance indicator reporting.