Systems Administrator

Location: Springfield, VA Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **We are not able to upgrade or sponsor clearances** Certification Required: Ability to obtain a CompTIA Security+ or DoD 8570 Level II equivalent and a Windows Certification within 90 days of hire Responsibilities The Systems Administrator will work closely with both on site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions. Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution Provide support for the escalation and communication of status to agency management and internal customers Install/load operating system and application software Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports. Conduct routine and emergency maintenance of assigned data center equipment Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers Collaborate and contribute to the development, administration, and testing of backup and recovery plans Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS Maintain operational, configuration, and other standard operating procedures (SOPs). Verify system availability with existing Enterprise tools Education/Experience: Requires Bachelor's Degree or an equivalent combination of years of experience and education 5+ years of relevant experience or an equivalent combination of education and years of experience. Skills Experience working with trouble reporting and tracking systems such as Service+ Ability to respond to after hour calls “provide on-call support" Ability to prioritize and execute tasks in a high-pressure environment. Ability to obtain a CompTIA Security+ or DoD 8570 Level II equivalent and a Windows Certification within 90 days of hire Ability to deploy in-theater for up to 6 months as needed Must have a valid US passport General knowledge of, Windows and UNIX administration, computer systems hardware, network administration, Storage administration and some network configuration management skills Position requires 30-75% travel within the Washington Metropolitan area. On occasion can include travel to other CONUS and OCONUS locations. Physical Requirements: The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Job Types: Full-time, Permanent Pay: $85,000.00 - $135,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Security clearance: Top Secret (Required) Work Location: In person