Customer Service - Administrative Assistant

Job Title: Customer Service - AdministrativeDirect HireLocation: Taunton, MASalary: $50,000 – $62,000 per yearEmployment Type: Full-TimeTo Apply: Please send your resume to Job SummaryThe Customer Service Representative is responsible for delivering excellent day-to-day service to customers while supporting internal administrative operations. This role serves as a key point of contact for clients and plays an essential role in ensuringsmooth office functionality.Key ResponsibilitiesCustomer ServiceServe as the primary point of contact for customer inquiriesRespond to customer questions via phone, email, and in personResolve issues efficiently and professionallyAssist with processing orders, returns, and service requestsMaintain and update customer account informationOffice AdministrationManage incoming calls, emails, and mail distributionSupport daily office operations including scheduling, filing, and correspondenceMaintain office supply inventoryKeep accurate records and databasesPerform general administrative duties and help maintain a clean, organized office environmentPrepare reports, documents, and presentations in collaboration with senior team membersAssist with operational documentation such as job foldersSupport onboarding of new employees and assist with employee inquiriesRequired Skills & QualificationsHigh school diploma or equivalent required (Associate’s or Bachelor’s degree in Business preferred)3–4 years of experience in customer service and/or administrative rolesStrong communication and interpersonal skillsProficiency in Microsoft Office and/or Google WorkspaceExcellent organizational and multitasking abilitiesStrong problem-solving skills and attention to detailPreferred QualificationsExperience with Microsoft ExcelFamiliarity with QuickBooksKnowledge of office management tools and proceduresAbility to work both independently and as part of a teamJoin Kelly Services and take the next step in your career with a stable, full-time opportunity offering competitive pay and growth potential. Apply today!To Apply: Please send your resume to