Surveillance Trainee-Graveyard-Silver Legacy

Job DescriptionResponsible for all camera surveillance within the property to include gaming and non-gaming areas.How You Will Create The ExtraordinaryTrain in various aspects of gaming surveillance with emphasis on how to identify cheating techniques, advantage techniques, methods of play, and dealing procedures on the games of Blackjack, Roulette, Craps, Pai Gow Poker, Pai Gow Tiles, Let it Ride, Three Card Poker, and Texas Holdem’ PokerTrain in the proper use of video surveillance equipment with emphasis on proper camera angles, video review techniques, saving of video/photos on digital systems, and video tape systemsTrain in report writing and documentation of evidence and incidents. This includes the proper terminology used, proper format of reporting, and training on who receives reports.Train in the review of video evidence with emphasis on identification of theft or cheating, identification and collecting of all available footage, identification of all possible views, and proper documentation of findingsTrain in identification of areas of concern with emphasis on the location and identification of possible cheaters, thieves, advantage players, or areas of possible loss through other meansExemplify our core values, family style service, our mission and visionExemplify our DEI (diversity, equity, inclusion) culturePerform other job-related duties as assigned What You Will NeedAbility to perform basic math functions mentallyAbility to train through reading and practice unsupervisedSkill in establishing and maintaining effective working relationships with staff and guestsAbility to maintain confidentiality of sensitive information and materialsAbility to read, write and communicate verbally in EnglishAbility to use good judgment and decision-making skills with regards to irregular or suspicious activitiesAbility to perform basic addition, subtraction, multiplication, division and percentage mathHigh School diploma or equivalent Additional RequirementsMobility is requiredMust be able to sit and stand at the console to operate camerasMust have the ability to communicate by telephone and radioMust have the ability to bend over and reach from the floor level to 7 feet in order to perform daily tape changesAble to lift up to ten (10) pounds on a regular basis.Normal hearing and vision range are requiredWork in an environment of 8ft. by 8 ft. Employee access is thirty (30) inches and access passageway is twenty-four (24) inchesAreas that employees need to access are as small as fourteen (14) inchesWork is performed in areas that may be unusually hot, cold, noisy, smoky or dimly litGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.