Automotive BDC Associate

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups, representing some of the industry's best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team!Sheehy Auto Stores is looking to hire BDC Associates! As a BDC Associate, you will be directly responsible for monitoring and following up with customer leads received via the Internet, phone, and visits to the dealership. Outstanding customer service, organization, and follow-through are required. We are looking for candidates with good people skills, a strong work ethic, and a commitment to customer service. We would like you to be part of our future growth!BenefitsHealth, Vision, and Dental InsurancePaid Maternity & Paternity after one year of employmentStart earning PTO on your 1st day of employmentPaid TrainingCareer Advancement401(K) and profit sharingResponsibilitiesManaging internet sales leads, responding to inquiries in a timely fashion, and answering questions on available stock and product performanceFollow up with potential leads and return voicemails and messages to answer customers' questionsSetting appointments for customers from the Internet, based on goals and objectives defined by the Internet Sales ManagerClearly and professionally document all customer feedback and information in CRM softwareStay informed about new products, features, accessories, etc., and their benefits to customersRequirementsAbility to professionally and positively interact with customers via phone and emailStrong organizational and time management skillsAbility to prioritize work assignments and shift work efforts based on the needs of a department or business goalMust be able to read, write, and type reports/correspondenceCustomer service, sales, or telemarketing background helpfulExcellent oral, written, and interpersonal communication skillsA positive attitude, an exceptional work ethic, and a willingness to learnComputer literacy, organization skills, follow-up skills, typing skillsAuthorized to work in the USAAbility to pass a pre-employment background screening, MVR, and drug testMust have a valid driver's licenseOur company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.Sheehy Auto Stores is an Equal Employment Opportunity EmployerJ-18808-Ljbffr