Assistant Director of Enrollment Operations

As part of a diverse community of faculty and staff representing many faith systems and worldviews, Marian University in Indianapolis invites applications for a full-time staff position as an Assistant Director of Enrollment Operations who will support our Catholic Franciscan mission and identity by leading tactical enrollment operations, including CRM administration, system integration, reporting, and project coordination, to support efficient and scalable enrollment processes. It also ensures accurate system configuration, operational reporting, and the successful implementation of process improvements. Essential Duties and Responsibilities Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies Support CRM workflows, forms, communications, and automation tasks (20%) Coordinate operational projects such as automation, data cleanup, and system enhancements (20%) Develop reports, dashboards, and operational metrics for enrollment leadership (20%) Train staff, coordinate testing, and support system releases or upgrades (20%) Recommend process improvements and operational efficiencies (10%) Exercises independent judgment regarding system configuration, reporting logic, and operational project execution within established governance and policy. May supervise coordinators, analysts, or student workers and provide functional leadership for operational initiatives. Limited operational spending authority related to systems, projects, or process support. Impacts system reliability, reporting accuracy, operational scalability, and enrollment decision-making. Required Qualifications Bachelor's degree; 3-7+ years of experience in CRM/SIS administration, data analysis, or enrollment operations. Preferred Qualifications Advanced technical expertise or project leadership experience. Review of applications will begin immediately and continue until the position is filled. For Consideration All Applications Require Cover Letter Current resume or CV Contact information of two professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. Responses to the supplementary mission & identity questions. Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application: https://www.marian.edu/faith Essential Functions Work hours necessary to perform job requirements satisfactorily on a regular basis. Manage absence from work in responsible manner to ensure service to clients, work teams, and coworkers. Comply with Marian University policies and practices and seeking clarification of them when necessary. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or signify can't risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.