CCaaS Data Enginee
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Job TitleCharlotte, NC Hybrid - 2-3 Days OnsiteSkills and Job DetailsMust Have Tech: GCP; CI/CD; Maven; Jenkins; Git (GitHub, GitLab, BitBucket, SVN); SQL; RDBMS; Java; Kafka4+ Years of commercial software development experience. Good knowledge with understanding of model lifecycle, good understanding of data structures, algorithms, and design patterns.Good to Have Tech: Experience with design and implementation of scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service solutions, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech.