Box Office Intern

Start Date: April/May 2026End Date: September 2026 (school schedule permitting)Compensation: Unpaid; College CreditJob DescriptionThe Frederick Keys Box Office Intern is a part-time internship designed only for current university students who will be receiving college credit for participation in this internship. The Box Office Intern will be gaining real-world experience with responsibilities within the organization. They will receive the opportunity to learn and observe how a professional sports organization operates and gain valuable skills in communication, fan experience, sports ticket sales.QUALIFICATIONSCollege sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Business Management or SalesThorough knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)Ability to uphold company and Attain customer service standardsIndividual must be energetic, enthusiastic, and a dedicated team playerExcellent interpersonal skillsAbility to work event nights, weekends, and holidays as requiredExcellent written and verbal communication skillsAbility to pay attention to detailsGENERAL RESPONSIBILITIESAssist in preparation of gameday ticketing needsGain knowledge and experience in servicing group and individual ticketsGain experience in clear and friendly phone mannersWork Frederick Keys home games as directed by the Box Office ManagerSpend time shadowing and learning from Box Office ManagerRepresent the organization, as needed, at outside events and appearancesPlace group events, season ticket plans, and individual ticket purchases into TicketReturnAll other duties assigned by Box Office Manager, Senior Marketing and Game Day Manager, and General Manager of the KeysGAME DAY RESPONSIBILITIESAssist with the preparation of the Box Office for game day.Assist in working Box Office windowsAssist in tracking and documentation of redeemed vouchers and codesEngage with fans and ensure top customer service at Box OfficeAdditional InformationAttain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Job Questions:Do you understand this is an unpaid internship for college credit?When do you finish your school semester?What focus is your academic degree in?Will you be receiving academic credit?Explain your experience working in person selling tickets or goods (i.e. clothing, food, etc.).Explain your experience handling money transactions.