Medicare Member Advocate

A company is looking for a Member Advocate. Key Responsibilities Assist members by answering questions and guiding them through their medical and dental packages Engage with members primarily through phone calls while dedicating time for learning and development Provide support in a structured service center environment with a focus on excellent service Required Qualifications High school diploma or equivalent required 1+ years of customer service experience with frequent communication with customers Strong familiarity with technology, including Microsoft Office applications Qualified candidates must be from the New England region (MA, CT, RI, NH, ME, VT)