7-Eleven Team Member (Hiring Immediately)

Job Summary: The Convenience Store Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced retail environment. Team members are responsible for maintaining a clean, organized, and fully stocked store while providing prompt and courteous service to all customers. Supervisory Responsibilities: • None. Duties/Responsibilities: Customer Service • Greets customers warmly and assists with product selection and inquiries. Responds appropriately to customer issues. • Demonstrates and explains merchandise, suggesting options suitable for the customer's needs. Assists customers with purchase decisions. • Answers customer's questions about merchandise. Uses suggestive selling techniques to upsell featured items, boost store sales and promote store specials and loyalty programs. Sales and Cash Handling • Accurately operates cash register or point of sale devices. Collects and processes cash, credit and digital payments using the store point of sale system. • Handles refunds, exchanges and voids transactions according to company policy. • Maintains awareness of loss prevention and theft prevention procedures. • Follows all state and federal regulations for gas, alcohol, tobacco and lottery sales. Merchandising and Inventory • Stocks shelves, coolers and displays to ensure products are readily available. Assists with inventory counts and receiving deliverables. • Rotates Merchandise following FIFO (First In, First Out) procedures. Checks expiration dates and removes outdated products. Store Maintenance and Safety • Maintains cleanliness of sales floor, restrooms, food prep areas and exterior. • Follows food safety and sanitation guidelines when preparing food or beverages. • Ensures compliance with safety regulations and store policies. Reports equipment malfunctions or safety concerns promptly. Teamwork and Operations • Collaborates with team members to maintain smooth shift operations. Adapts to flexible scheduling including evenings, weekends and holidays. • Prompt and regular attendance on required shifts. Maintains a clean and polished appearance. Adheres to uniform and dress code policies. • Supports management with daily, operational tasks. Follows opening and closing procedures. • Performs other duties as assigned. Required Skills/Abilities: • Excellent interpersonal and verbal communication skills. • Excellent active listening skills. Ability to learn quickly. • Excellent sales and customer service skills. • Comfortable working in a fast-paced environment. Ability to work as part of a team. • Ability to anticipate customers' needs and resolve customer issues with tact. • Ability to operate or to quickly learn the store's point-of-sale system. Education and Experience: • High school diploma or equivalent preferred. • Previous retail experience preferred. • On-the-job training provided. Physical Requirements: • Prolonged periods of standing and walking throughout the retail space. • Must be able to lift up to 25 pounds at times.