Endpoint Management Cyber Security Engineer, VP

Endpoint Management Cyber Security Engineer, VPWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. About Our TeamThe Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. ResponsibilitiesUse Endpoint Management, Detection, and Response tools real-time visibility capabilities to monitor endpoint health, application status, and performance issues across Windows, macOS, and Linux environments. Develop and implement automation using Python, PowerShell, or Bash scripts to execute IT tasks, remediate issues at scale, and streamline operational workflows to support the Endpoint Management, Detection, and Response tools. Partner with security and engineering teams to integrate tooling with other enterprise systems (like SIEM tools) and provide critical support for IT-related incidents. Produce high-quality documentation and reports on system health, compliance status, and the effectiveness of IT automation efforts. Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap. Ensure that all integration of functions meet business goals. Define necessary system enhancements to deploy new products and process enhancements. Recommend product customization for system integration. Identify problem causality, business impact and root causes. Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services. Advise or mentor junior team members. Impact the engineering function by influencing decisions through advice, counsel or facilitating services. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications6+ years of relevant experience in an Engineering role Experience developing with Endpoint Management, Detection, and Response tooling, specifically CrowdStrike or Tanium. Proficiency in using and configuring CrowdStrike and/or Tanium products required Relevant certifications (e.g., CrowdStrike Certified Falcon Administrator CCFA, Tanium Certified Administrator (TCA), CISSP) preferred. Ability to work with peer security teams in collaborative ways Understanding of the standard development processes (TDLC/SDLC/ETLC) and development specific tools are a plus Experience with scripting and other programming languages like PowerShell, Bash, Python, Ruby, Perl, Java, Go, C++ Strong understanding of endpoint management, systems administration, and operating system internals (Windows, Mac, Linux). Experience with automation tools and pipelines to implement security controls Highly motivated self-starter who enjoys engineering challenges, learning new tools, and technology Excellent problem-solving skills and the ability to analyze data to troubleshoot and resolve complex IT issues. Effective written and verbal communication skills to collaborate with cross-functional teams and present findings to management. Experience working in Financial Services or a large complex and/or global environment Project Management experience Consistently demonstrates clear and concise written and verbal communication Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices Demonstrated analytic/diagnostic skills Ability to work in a matrix environment and partner with virtual teams Ability to work independently, multi-task, and take ownership of various parts of a project or initiative Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements Proven track record of operational process change and improvement EducationBachelor's degree/University degree or equivalent experience Master's degree preferred