Data Engineer & Systems Analyst

Data & Systems Analyst Clinton, TN | Hybrid (2 Days in Office, Fully Remote Potentially Available) Vacancies: 1 About Tjoapack Tjoapack is a global Contract Packaging Organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain solutions. With operations in the United States and the Netherlands, we support pharmaceutical partners worldwide in delivering safe, compliant, and innovative products to patients. At Tjoapack, data plays a critical role in enabling operational excellence, regulatory compliance, and strategic growth. Our teams across Operations, Quality, Finance, Supply Chain, and Technology rely on accurate insights to support the delivery of complex pharmaceutical products that make a real difference in patients’ lives. The Role As a Data Engineer & Systems Analyst at Tjoapack, you will combine data engineering, business systems expertise, and advanced analytics to enhance decision-making and operational performance across our global organization. Reporting to the Director of Technology, you will support stakeholders in both the USA and the Netherlands. You will build and maintain data pipelines, serve as a power user of our ERP systems, and deliver analytics, dashboards, and machine learning insights that drive strategic outcomes. This role bridges technical infrastructure and business strategy—ensuring clean, reliable data flows into meaningful KPIs, reports, and recommendations that influence executive decisions and operational success. ️ A Day in the Life Your day may begin by monitoring a data pipeline that extracts ERP production data, troubleshooting a transformation issue, or optimizing a SQL query to improve performance. Later, you might meet with Finance, Operations, or Supply Chain leaders to understand a reporting need, translate it into a dashboard solution in Tableau or Microsoft Power BI, and present actionable insights backed by statistical analysis or predictive modeling. Throughout the day, you will balance foundational data architecture work with stakeholder engagement—ensuring our US site and global teams operate from consistent, accurate, and strategically aligned data. ️ What You’ll Do ️ Data Engineering & Pipeline Infrastructure (40%) Build and maintain data pipelines that extract and integrate data from ERP and business applications Convert legacy or manual workflows into scalable, robust data solutions Design data transformations to ensure clean, reliable datasets for reporting and analytics Monitor data quality and troubleshoot pipeline issues Document data flows, architecture, and technical processes Support the development of foundational data structures and integrations for scalable analytics Data Analysis, Reporting & Visualization Analyze large datasets using statistical techniques to identify trends, patterns, and correlations Perform data cleansing, transformation, and validation Develop interactive dashboards and reports using BI tools such as Tableau and Microsoft Power BI Translate complex findings into compelling, easy-to-understand visualizations for stakeholders Support ad hoc analysis requests from leadership and cross-functional departments Data-Driven Decision Making & Strategic Insights Leverage analytics and machine learning to answer complex business questions Provide evidence-based recommendations that influence operational and strategic decisions Develop and implement KPIs and performance metrics aligned with organizational goals Identify hidden patterns or anomalies using data mining techniques (clustering, regression, classification) Partner with global teams to ensure consistency in data definitions and reporting across sites ️ Data Governance & Strategy Alignment Align analytics initiatives with organizational strategy and business objectives Contribute to establishing and maintaining data governance frameworks Define data standards and implement data quality processes Monitor data integrity, consistency, and compliance across systems Create a roadmap to evolve data capabilities toward predictive analytics readiness ️ Business Systems & ERP Support (60%) Serve as a power user and reporting expert within ERP platforms Configure and maintain custom ERP reports Extract and integrate data when standard system reporting does not meet business needs Train end users on system capabilities, dashboards, and reporting tools Support major ERP implementations and system enhancements Act as a key resource for business systems expertise at the US site Project & Change Management Participate in cross-functional projects supporting system and process improvements Train teams in new reporting tools, methods, or technologies Support implementation of change management initiatives related to data systems Initiate and/or support RCA, CC, CAPA, RA, and validation activities in alignment with Tjoapack procedures What We’re Looking For 3–5 years of experience in data analysis, business systems, or similar roles (manufacturing environment preferred) Strong SQL skills for querying and analyzing data Python experience (pandas, API integrations, data manipulation); R is a plus Experience building dashboards and reports using BI tools such as Tableau or Microsoft Power BI Familiarity with ERP systems and enterprise business applications Experience with statistical analysis and machine learning model development Understanding of ETL concepts and data modeling Strong analytical and problem-solving skills Excellent communication skills, with the ability to present complex information to both technical and non-technical audiences Ability to manage multiple projects independently in a fast-paced, global environment Familiarity with cGMP/cGDP is a plus Why Join Tjoapack? Play a central role in transforming our ERP and data landscape Combine technical engineering, advanced analytics, and business systems expertise in one diverse role Work cross-functionally with US and international teams Become the go-to expert for data and business systems at our US site Influence executive decision-making through data-driven insights