Learning Technology Manager

Req ID: 8055Travel: Up to 15%Number of Openings: 1Achieve more in your career with the nation’s leading specialty concrete contractor. At Baker Construction, you’ll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the future of our country and our company. You’ll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you’ll have everything you need to define your career on your terms.Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.SummaryThe Learning Technology Manager is responsible for the strategy, governance, administration, optimization, and continuous improvement of the organization's Learning Management System (LMS) and enterprise learning technology ecosystem. Serving as the product owner for the LMS, this role ensures the platform delivers an intuitive, engaging, and business-aligned learning experience while supporting compliance, operational excellence, workforce capability, and organizational growth. The Learning Technology Manager leads the evaluation, implementation, and optimization of emerging technologies, including AI-enabled solutions, mobile learning, and digital learning platforms. S/he manages vendor relationships, drives innovation, and partners with HR, Learning & Development, IT, Safety, Operations, and business leaders to maximize technology adoption, user experience, operational effectiveness, and organizational value while defining the future direction of Baker's learning technology ecosystem.Roles and ResponsibilitiesThe Learning Technology Manager will perform the following duties in a safe, productive, and effective manner:Provides strategic oversight of the overall strategy, governance, lifecycle, performance, and roadmap of the Learning Management System (LMS)Defines business requirements and prioritize system enhancements based on business value, compliance requirements, and user needsEvaluates and implements emerging learning technologies, including AI, automation, adaptive learning, and digital learning toolsDevelops standards and best practices for digital learning technologies, AI-assisted content development, and LMS administrationLeads the administration, configuration, maintenance, optimization, and continuous improvement of the LMSEstablishes system governance, security roles, permissions, configuration standards, and administrative proceduresOversees LMS integrations with HRIS, enterprise systems, third-party vendors, and content providersCoordinates testing, validation, system upgrades, releases, enhancements, and issue resolutionMonitors system performance, data integrity, and platform reliability while implementing continuous process improvementsManages the publishing, configuration, deployment, and maintenance of instructor-led, virtual, online, mobile, and blended learning within the LMSEnsures digital learning content functions properly and complies with supported learning standards (e.g., SCORM, AICC, xAPI)Provides technical guidance to Learning & Development and business partners regarding LMS capabilities and content deliveryServes as the primary liaison between HRIS, IT, Learning & Development, Safety, Operations, vendors, and business leadersTranslates business needs into scalable technology solutionsPartners with stakeholders to align learning technologies with organizational strategy, operational priorities, and compliance requirementsChampions LMS adoption and promote best practices across the organizationEnsures learning technologies support regulatory, compliance, and organizational training requirementsMaintains system security, user access controls, and data privacy standardsSupports audits through reporting and documentation while monitoring regulatory changes that impact learning systemsManages relationships with LMS vendors, implementation partners, technology suppliers, and content providersParticipates in vendor selection, licensing reviews, contract renewals, and performance evaluationsAssists in developing budgets for learning technologies and identify cost-saving opportunities through effective vendor and technology managementDesigns and continuously improve the learner experience, including navigation, branding, learner journeys, mobile accessibility, and usabilityDevelops communication, adoption, and change management strategies that increase user engagement and successful implementation of new functionalityDevelops and delivers training for LMS administrators, instructors, managers, and end usersCreates and maintains user guides, job aids, tutorials, and technical documentation while providing ongoing technical supportDevelops dashboards, reports, and analytics to monitor compliance, learner engagement, completion rates, utilization, and operational performancePartners with business leaders to establish meaningful learning KPIs and present insights that support strategic decision-making and continuous improvementRequirementsFive years’ related experience, with three years of recent experience administering SAP SuccessFactors learning management systems, or similar technologies Bachelor's degree in Education Technology, Education Administration, Instructional Design, or a related field is preferred Proficiency with learning management system (LMS) administration, data base management, and online/virtual instruction leadership Knowledge of learning or talent measurement/analytics methodologies Knowledge of design software and editing tools (e.g. Articulate, Camtasia, Captivate) is preferred Experience with Adult Learning Theory and its application in virtual learning is preferred Intermediate proficiency with computers and Microsoft software programs such as Word and Excel The following competencies are needed to successfully perform this job:Ability to effectively communicate, written and verbal, with co-workers and customers at all levels (internal and external); able to adapt to the audience in preparing messages and in choosing the appropriate communication channelsAbility to explain technical concepts in non-technical termsAbility to read and comprehend manualsAbility to design and create creative text, visual graphics, etc. Able to “actively” listen and encourage open feedbackAbility to perform basic mathematical calculations including, but not limited to, percentages and ratiosAbility to build and maintain a budgetStrong ability to work with all levels of individuals in a global, virtual team environmentAbility to negotiate, influence, and persuadeAbility to review and analyze various types of dataAbility to multi-task, organize, prioritize and follow-throughAbility to think “outside the box” and offer solutionAbility to exceed customer expectationsAt Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.Baker is an EOE Disability/Veterans Employer.Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.