Program Assistant

Resident Manager Location: 2258 N Clybourn Ave, Chicago, IL 60614 Pay: $20.00/ Hour Job Type: Full Time/40 Hours About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey. What You'll Do Program Management Enforce house rules and maintain overall center security Conduct new beneficiary orientations including facility tours Lead weekly house meetings Supervise medication calls and ensure proper documentation Respond to beneficiary inquiries and emergencies Complete incident reports and Safe From Harm documentation Conduct regular bed checks Beneficiary Support Implement and coordinate leisure time activities Provide safe transportation when needed Assist in resolving beneficiary problems Train and supervise work therapy assignments Assess and refer spiritual needs to Chaplain/Administrator Administer drug and alcohol screening tests as required Administrative Duties Maintain daily reports and electronic data entries Document program violations and incidents Participate in professional development training Support center policies and procedures Monitor and ensure program compliance Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more! Required Education & Experience High School Diploma or Equivalent Previous managerial experience preferred Valid Driver's License with ability to qualify for Salvation Army insurance Skills & Abilities Strong analytical and problem-solving capabilities Excellent communication and presentation skills Ability to interpret technical instructions Basic mathematical and reporting abilities Strong interpersonal and conflict resolution skills Physical Requirements Manual dexterity for computer work Ability to lift/move up to 20 pounds Clear speaking, hearing, and vision abilities Work Environment Residential institutional setting Quiet to moderate noise level Some warehouse/store exposure The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.