Bilingual Remote CSR MD Medicaid

Job Description MMC is hiring for a Remote Bilingual CSR for MD Medicaid Pay Rate $ 21.50/hr. Bilingual (English/ Spanish Fluent)Must be Bilingual English/ Spanish Fluent- Interview and Assessment will be conducted in SpanishStart Date: 6/15/2026Job Title: CSR1 - Call Center - 100% remote – Must have own equipment.Training Schedule: 9:30am-6:00pm EST, M-F (Day 1-7) 9:30am-6:00pm EST M-F (Day 8-15) Nesting is 4 weeks : 9:30am-6:00pm EST*** Must have perfect attendance during training and nesting (7 weeks )****** (1) absence during training or nesting can lead to termination. You will be required to pass a State Policy Exam with 80% or higher. This exam will be given during the training. Hours of Operations: Monday – Friday Schedules will remain 9:30 am- 6:00pm, must be committed to working this schedule. Schedules are eight (8) hours in length with two (2) 15-minute breaks and a 30-minute lunch.Equipment: BYOD (Bring your own device) – Requirements below****Desktop or Laptop with Intel Core i5 Processor or higher with 8GB Memory (No Celeron or Pentium processors) ***Desktop or laptop have a minimum of 256GB hard drive.Windows 10 or 11Minimum of 1 USB Gen 2 or newer port (wired headset)1 RJ-45 connection for a wired connection to internet routerWired Headset and microphone with a USB Gen2 or newer connectionVideo camera capability, necessary for trainingNO Mac books, Chromebooks, iPads or Tablets allowed. They are not compatible with our system.Internet Connection Requirements:Wired internet connection from computer to router or modemDownload speed 100 MBPS minimum.Upload speed 15 MBPS minimum.Job Responsibilities:As part of the Customer Support Center (CSC) for the Maryland Health Connection (MHC), you will support individuals, families, small business employees, and brokers with eligibility, enrollment, and inquiries related to Medicaid and Qualified Health Plans. You will utilize the State's enrollment portal and CRM systems to provide accurate information and high-quality service.Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.comBenefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including:Medical, dental, and vision coverageLife and disability insuranceAdditional voluntary benefitsJoin MMC and enjoy the support of a team that values your well-being, both on and off the job.MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.Get started on your career journey today! Apply to become a part of the MMC Team!We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.