Shift Manager
*Join the team!*
We are a locally owned business specializing in coffee and craft cocktails, serving delicious bites to accompany your beverage of choice. Santo Pecado is a comfortable chic space for all types of gatherings. Swing by for your morning coffee, grab lunch with friends, join us for happy hour or a late night date. We aim to provide an enjoyable and unique experience from the AM to PM.
As a Santo Pecado shift manager, your goal is to provide a welcoming and memorable experience for customers through excellent service while providing delicious products in an enjoyable atmosphere. You will be working in a professional, social and engaging lively atmosphere with growth potential.
*Required Experience:*
* Must have experience as a manager in the service industry
* High school diploma or equivalent
* Oversee business operations and delegate tasks to team members
* Must have the ability to resolve problems that may arise and be resourceful
* Exceptional listening and communication skills
* Ability to walk, bend, and stand for extended periods
* Availability to work around peak hours, including nights, early mornings, weekends, and holidays
* A polite, engaging personality
* Commitment to customer satisfaction and service excellence
* Willingness to work as part of a high-energy, efficient team in a fast-paced environment
*Responsibilities:*
* Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
* Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils
* Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
* Updating signage and displays to attract customers
* Taking inventory and replenishing items in display cases, at tables, or behind the counter
* Working as part of a fun, high-energy team
* Adhering to all food safety regulations and quality controls
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
* Employee discount
* Flexible schedule
* Paid training
Shift:
* Day shift
* Evening shift
* Night shift
Experience:
* Guest services: 1 year (Preferred)
* Management: 1 year (Required)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person