Underwriting Services Assistant I

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.Principal Duties And ResponsibilitiesMonitors incoming quote requests and reserves, rates and assigns new business submissions.Scans, indexes and routes underwriting documents into business workflows.Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.Reviews and approves print files for outgoing policy documents.Prepares and mails special handling documents and ensures adherence to mailing requirements.Tracks, updates and reprocesses returned mail.Ensures that archived documents are stored and destroyed securely.Assists with special projects and initiatives as assigned.Minimum Knowledge, Skills And AbilitiesA high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.Ability to type with speed and accuracy and strong attention to detail required.Strong organizational skills and ability to manage multiple priorities and deadlines required.Strong written and verbal communication skills required.Proficiency in Microsoft Office Suite products preferred.Our comprehensive benefits package includes all traditional offerings such as:Health Insurance options, Dental Insurance options and Vision InsuranceEmployee Life Insurance/AD&D and Dependent Life Insurance optionsShort-term & Long-term DisabilityHealth Savings Account with potential employer matchFlexible Medical and Dependent Care AccountAccident InsuranceCritical Illness InsuranceEmployee Assistance ProgramLegal/Identify Theft Insurance optionsLong Term Care InsurancePet Insurance401 (k) Retirement Plan with match up to 6%, plus annual bonus subject to individual & company performance.4 weeks of Paid Time Off (PTO)11 paid holidaysWe also offer other benefits to help foster a healthy, balance lifestyle such as:Flextime schedulesPaid Parental LeaveStudent loan paydown and refinancing assistanceEducational assistance for job related courses, seminars, certifications or degreesOne paid day every year to volunteer for your non-profit of choiceOn-site fitness center (Maine) or fitness reimbursementSubsidized parkingSit-Stand desks & daily stretch breaksMEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace. MEMIC's Job Applicant Privacy Notice#IND2022