Receptionist

BMW of Morristown service department is seeking energetic, team minded and dependable individuals to join our team as a receptionist. You will be the first point of contact for customers visiting service department and will be instrumental in providing the ultimate experience. Working as part of a team, you will be responsible for handling inbound calls, answering questions and setting appointments. RESPONSIBILITIES: Receive calls and set appointments for service customer Make outgoing calls to customers to confirm service appointments, reschedule missed appointments, and follow-up calls Calculate the customer’s bill using the dealership’s computer system Receive cash, and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution Checking customers in and out of loaner Full Time: 5 days a week including Saturdays Part Time: 20-34 hours a week including Saturdays Job Type: Full-time Pay: $18.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Experience: Customer service: 1 year (Preferred) Work Location: In person