Inside Sales Representative

Company DescriptionFortiline Waterworks, by Reece, is a leading wholesale distributor of underground water, sewer, and storm utility products in the United States. Since its establishment in 1997, the company has expanded to operate over 80 branches nationwide. Serving more than 4,000 contractor, developer, and municipal customers, Fortiline offers an extensive range of over 75,000 products. The organization is dedicated to delivering high-quality solutions to meet the infrastructure needs of its diverse clientele.Role DescriptionThis is a full-time, on-site role for an Inside Sales Representative based in Frankford, DE. The Inside Sales Representative will be responsible for supporting customers by providing product information, processing orders, and ensuring customer satisfaction. Key responsibilities include managing accounts, purchasing material, managing projects, maintaining strong customer relationships, and collaborating with internal and external teams to address customer needs and inquiries efficiently.QualificationsProven skills in Inside Sales, Account Management, and order entry.Strong Customer Service and Customer Satisfaction skillsEffective communication, both verbal and written, and proficiency in problem-solvingDetail-oriented with the ability to handle multiple tasks and prioritize effectivelyFamiliarity with waterworks - storm/sewer/water. High school diploma or equivalent; additional education or certifications in sales or business are an advantage