Tasting Room Associate

Fallbrook Winery – Fallbrook, CASchedule: Friday & SaturdayHours: 16 hours per weekPay: $17–$20/hour (based on experience) + tips + commission opportunitiesPosition OverviewFallbrook Winery is seeking a reliable, personable, and detail-oriented Wine Steward to join our team. This role is ideal for someone who enjoys hospitality, thrives in a fast-paced environment, and is passionate about creating memorable guest experiences.As a Wine Steward, you will be responsible for providing exceptional customer service, guiding guests through wine tastings, supporting daily operations, and assisting with events. Candidates with prior wine knowledge or tasting room experience are highly preferred; however, we are willing to train the right individual who is eager to learn.Compensation & PerksHourly pay: $17–$20/hour (based on experience)Tips (pooled or individual, depending on shift structure)Commission on sales goalsBonuses for wine club sign-upsKey ResponsibilitiesProvide warm, engaging customer service to all guestsGuide guests through wine tastings and make thoughtful recommendationsEducate guests on wines, winemaking, and winery offerings (training provided)Drive wine sales and promote wine club membershipsAssist guests with wine club sign-ups and member supportMaintain cleanliness and organization of the tasting room and restroomsPerform general housekeeping duties (stocking, cleaning, organizing)Assist with event setup, execution, and breakdownSupport team operations and contribute to a positive work environmentComplete one dishwashing shift per week as part of scheduled responsibilitiesQualificationsStrong communication and interpersonal skillsFriendly, outgoing, and guest-focused attitudeAbility to multitask and stay organized in a busy environmentWine knowledge or prior tasting room experience highly preferredSales or hospitality experience preferredWillingness to learn and retain wine knowledgeMust be reliable and available to work weekends (Friday–Sunday)Ability to stand for extended periods and lift up to 40 lbsWhat We’re Looking ForSomeone who takes pride in their work and maintains a clean, welcoming spaceA team player who can jump in wherever neededA self-starter who can stay productive during both busy and slower periodsSomeone excited to grow their knowledge in wine and hospitalityWhy Work With UsSupportive, team-oriented environmentOpportunities to deepen wine knowledge and industry experienceFun, dynamic workplace with events and community engagementPerformance-based earning potential beyond hourly pay