Senior IT BA

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2024 USA Great Place to Work certified company: A position that is: Salary Full time With top-tier benefits starting DAY ONE including: Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities): We are seeking a highly skilled and motivated JD Edwards Business Analyst to join our dynamic team in our Golden Valley, MN location. The successful candidate will play a crucial role in analyzing and optimizing our organization's technical systems, ensuring their efficient operation, and supporting our end-users. As a JD Edwards Business Analyst, you will represent the IT department and collaborate with cross-functional teams, troubleshoot technical issues, implement enhancements, and provide valuable insights to drive innovation. ESSENTIAL DUTIES and RESPONSIBILITIES: Functions within the guidelines of the Lube-Tech purpose and core values; demonstrate servant leadership with ability to build a strong, collaborative team. Ensure the safety and wellbeing of our teammates. Purpose: To make tomorrow a little bit better than today Core Values: We work safely, love what we do, build relationships, do what’s right, and think differently System Analysis: Assess and analyze existing IT systems, processes, and infrastructure to identify areas for improvement, optimization, and enhancement. Technical Support: Provide timely and effective technical support to end-users, addressing software and integration issues. Troubleshoot problems, diagnose root causes, and propose practical solutions. Requirements Gathering: Collaborate with stakeholders, business users, and IT teams to gather and document requirements for system enhancements or new technology implementations. Solution Design: Develop comprehensive technical specifications and system design documents. Create implementation plans and coordinate with development teams for successful execution. Testing and Quality Assurance: Plan, execute, and oversee testing activities, including functional, regression, and performance testing, to ensure system reliability, functionality, and security. Change Management: Facilitate the implementation of system changes, upgrades, and deployments. Collaborate with stakeholders to plan and execute change management activities, including user training, communication, and documentation. Documentation and Knowledge Sharing: Maintain up-to-date documentation of technical processes, procedures, and system configurations. Contribute to knowledge sharing initiatives, including creating user guides, FAQs, and training materials. Continuous Improvement: Stay updated with the latest trends, technologies, and best practices in the IT industry. Proactively identify opportunities for process improvements, automation, and innovation to enhance system performance and user experience. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Experience and/or Training: A minimum of five years of experience as a Business Analyst or similar role, with a strong focus on manufacturing. Proven experience with configuration of ERP objects. Working knowledge of SQL databases and queries. Experience with JD Edwards E1 9.2 Enterprise Resource Planning (ERP) system, with a strong focus on Manufacturing (nice to have). Knowledge, Skills, and Abilities: Strong knowledge of IT systems and technologies. Proficiency in system analysis, requirements gathering, and solution design. Strong problem-solving and analytical skills, specifically related to JDE ERP system. Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to work in a fast-paced environment and manage multiple priorities effectively. Attention to detail and a commitment to delivering high-quality work. Ability to travel between sites as needed. PHYSICAL AND MENTAL DEMANDS: The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. While performing this job the employee is frequently required to sit, talk and or hear, and or use hands, handle or touch objects, tools or controls. The employee is occasionally required to stand, and or walk. The employee is required to travel (Driving and air travel) to different Lube-Tech facilities. The employee must occasionally lift and or move objects up to 10 pounds, such as a laptop or products. Specific vision abilities required by this job include close vision and the ability to focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. ENVIRONMENTAL DEMANDS: This position is primarily in an office setting, with an occasional need to be in our warehouse and distribution facilities where there could be varying temperatures. The position will be a hybrid of in office and WFH as required. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)