Guest Service Associate

Job Description Job Position Title: Guest Service AssociateSalary: HourlyJob Description Summary:Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a* guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts . *Responsibilities may include some or all the below responsibilities.Essential duties and responsibilities:● Maintain effective communication with appropriate managers, customers’ and peers● Handle box office when necessary to collect tickets● Assist the retail area with merchandise when needed● Assist with VR preparation● Meet and greet customers in a friendly manner● Answer guest inquiries and assist customers when needed.● Complete any other duties which enhance the guest experienceAssist in load in/load out tasks.Assist in Inventory audit tasks. xaygatp Assist in outdoor and indoor parking-related tasks.Education and/or Work Experience:Do you have the right skills and experience for this role Read on to find out, and make your application. ● Must be at least 18 years of age● High School graduate or GED● Customer service experience preferredSkills & Abilities: ● The ability to read, speak and effectively understand the English language● Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone● Solving practical problems dealing with a variety of variables● Must possess above average communication skills● Safety conscious● Outgoing and friendly● Willing to actively engage guests● Ability to learn and understand exhibit content in order to be able to answer general guest queries● Commitment to providing the best in customer service