Remote HCM Implementation & Support Consultant

HCM Implementation & Support ConsultantRemote | Client-Facing | Payroll & HR Systems ExpertYou’re an expert when it comes to all things payroll and HR operations and you genuinely enjoy it. You love bouncing between hands-on system work, client projects, troubleshooting, testing, audits, reconciliations, and process improvements. You’re the kind of person who can walk into almost any HCM system and figure it out.If you’ve worked in platforms like iSolved, Paylocity, ADP, Rippling, BambooHR, UKG, Ceridian — or similar — you know the truth: once you understand payroll and HR operations, you can navigate just about any system.Now you’re ready to use that expertise in a more strategic, consultative way: guiding clients through implementations, helping them design better processes, and supporting them long-term, all while maintaining a real work-life balance.(Yes, we mean it. Hint: It really does exist here.)Why BPM?When you’re considering a new job, it’s normal to have a lot of questions. Here are a few we get all the time:- Do I have to commute?Nope. With the exception of scheduled video meetings, you’ll work remotely — from your home office, your kitchen table, or even in your PJs if that’s your thing.- What makes BPM’s HR Consulting team so special?The people. Our team comes from diverse backgrounds and brings a wide range of experiences to the table. You’re never expected to know everything — we’re a collaborative group of HR and payroll professionals who support each other as we support our clients.About BPMBPM is a full-service accounting and advisory firm providing assurance, tax, and consulting services to clients globally. We are one of the largest California-based accounting firms and have built our success by focusing on our clients and our people.Our people-centered culture and firm motto — Because People Matter — have helped us earn consistent recognition as one of the Best Places to Work in the Bay Area. We’re committed to providing meaningful careers with flexibility, balance, and long-term growth.About the Role: As an HCM Implementation & Support Consultant, you will lead clients through the design, build, testing, implementation, and ongoing support of their iSolved HCM solution. This is a highly client-facing role requiring strong payroll and HR operations knowledge, HCM systems expertise, and exceptional organizational and communication skills.You’ll serve as a trusted advisor to your clients — guiding them through system configuration, best practices, and process optimization — while ensuring successful go-lives and long-term system adoption.What You'll Do:Implementation & Project LeadershipLead new clients through full-cycle iSolved implementations, ensuring payroll and HR business processes are configured effectivelyConduct discovery and needs assessment sessions to gather requirements, advise on best practices, and guide strategic configuration decisionsTranslate client requirements and configuration decisions into system build specificationsServe as the functional subject matter expert (payroll, HR, benefits, compliance) throughout the implementation lifecyclePlan and manage project timelines, milestones, and deliverables to ensure successful and on-time go-livesIdentify risks, dependencies, and issues early — developing workarounds and escalation plans as neededClient Partnership & SupportServe as the client’s primary point of contact for system supportTroubleshoot system issues and partner with internal teams to drive resolutionCommunicate clearly and proactively with clients throughout the support processDeliver system training and prepare clients for post-implementation self-sufficiencyDocumentation & Process ImprovementDocument discovery findings, requirements, configuration decisions, action items, and implementation progressMaintain detailed project documentation and status reportingContribute to the continuous improvement of BPM’s implementation methodology and client experiencePayroll & Compliance ExpertiseEnsure accurate and compliant payroll configuration, including taxes and deductionsProvide guidance on payroll compliance, benefits, and HR policiesStay up to date on federal, state, and local payroll regulationsSupport payroll audits, reconciliations, and testing as part of system implementationsWhat you Bring:5+ years of hands-on HR and payroll operations experience (including payroll tax)Experience in a client-facing consulting or implementation roleHCM software implementation experience (iSolved strongly preferred)Strong technical aptitude and ability to quickly learn new systemsExcellent communication, organizational, and problem-solving skillsHigh attention to detail with the ability to manage multiple projects at onceA collaborative, team-first mindsetPassion for delivering an exceptional client experienceBachelor’s degree or equivalent professional experienceFluent in EnglishWillingness to travel occasionally, as needed$50,000 - $80,000 a yearThe salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position.  Candidates who do not reside in the San Francisco Bay Area, do not meet the minimum requirements, or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications.Wondering if you should apply?At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.***************BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.