Administrative Assistant

Description: Southeast Elevator, the region’s leader in servicing and installing in-home elevators, is looking for a motivated Administrative Assistant to support our growing team. This position plays an important role in a fast-paced environment and requires someone who is adaptable, highly organized, and able to manage multiple responsibilities while maintaining strong attention to detail.This role is an office-based position located in Fort Pierce, Florida.What You’ll DoAnswer incoming phone calls and direct them to the appropriate personnelOpen and distribute incoming mail and UPS deliveriesAssist with outgoing USPS and UPS shipments as neededFollow established communication procedures, guidelines, and policiesMaintain records of customer interactions, process customer accounts, and file documentationWork with contractors and homeowners to gather required information to support Project Manager and Sales in providing accurate quotesProvide administrative support to managers, including special projects as requestedContact customers to schedule annual maintenance appointmentsAssist with scheduling service appointments and answering related callsBuild and maintain strong customer relationships through open and professional communicationPerform basic bookkeeping data entry, including bill processing and accounts receivable follow-upPerform other duties as assignedRequirements: What We’re Looking ForStrong interpersonal skills to interact effectively with customers and Southeast Elevator personnelExcellent organizational skills with strong attention to detailSelf-starter with the ability to work independentlyKnowledge of standard office practices and proceduresAbility to follow written and verbal instructionsProficiency in Microsoft Office and Google SheetsStrong phone etiquette, call-handling skills, and active listening abilitiesFamiliarity with CRM systems and customer service practicesCustomer-focused mindset with the ability to adapt to different communication stylesStrong written and verbal communication skillsAbility to multitask, prioritize, and manage time effectivelyKnowledge & Skills (Preferred)High school diploma or equivalentWork EnvironmentOffice-based position with standard business hoursBenefitsCompetitive payMedical, Dental, and Vision InsurancePaid Time OffPaid Company Holidays401k with company matchProfessional development assistanceReferral and relocation programsOpportunities for advancementAbout Southeast ElevatorFor over 30 years, Southeast Elevator has been Florida’s leading provider of custom residential elevators. We specialize in designing, building, installing, and servicing elevators that bring accessibility and luxury to homes.Headquartered in Fort Pierce, FL, we have local installation teams and certified service technicians located across Florida, North Carolina, South Carolina, and Texas.As a full-service manufacturer, we custom-build residential elevators for both new construction and retrofit projects. Our turn-key solutions make adding an elevator to your home easy and convenient.Equal Opportunity EmployerSoutheast Elevator is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability, sexual orientation, or gender identity. We believe diversity drives innovation and success.PI6340995f7df1-31181-40015479