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Health Insurance Customer Advocate

CareFirst, Inc. in Baltimore, Maryland is seeking a Call Center Representative responsible for addressing member, provider, and broker inquiries related to product information and claims resolution. The role requires less than a year of customer service experience, ideally in a call center or with medical terminology.The position involves providing first-level problem resolution and maintaining customer records while ensuring a high standard of accuracy and communication. A high school diploma or GED is required for applicants. A salary range of $32,256 - $59,136 is offered. #J-18808-Ljbffr