Product Success Specialist

Role OverviewProduct Success Specialists at Aha! work directly with customers to provide consultative support and help them build lovable products.ResponsibilitiesInteract with customers rather than engineering teams.Share expertise and demo software to help product teams.Provide consultative support and deliver meaningful insights to customers and internal product teams.RequirementsTwo or more years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company.Experience working directly with customers.Deep curiosity to learn complex tools and workflows, including advanced AI capabilities.Strong written communication skills.Confidence to pursue dynamic opportunities.BenefitsU.S. base salary range: $60,000–$100,000 plus profit sharing.Retirement contributions: Percentage of total pay, contributed monthly.Medical, dental, and vision coverage at 100% for many teammates.Paid time off: Up to 200 hours off per year.Parental leave: 30 to 90 days, plus paid care/bereavement leave.Learning stipend: Up to $1,000 annually, plus paid learning time.Volunteer opportunities available throughout the year.J-18808-Ljbffr