Plumber / Technician

The Plumber/Technician is an experienced journeyman who will work for Carboni Plumbing and Heating a RWA Well Services Company and report to the Operations Manager. This role will perform residential plumbing, repair, maintenance, and installation functions, including well pump systems, water treatment, gas, and oil-fired equipment, remodeling new construction, drain cleaning, frozen pipe repair and all other general plumbing service work.This position is responsible for handling residential services issues, including diagnosis, repair installation functions. Must be skilled and adept at interfacing with customers, explaining and resolving general plumbing issues.ResponsibilitiesRuns residential services calls for plumbing based, repair maintenance or new constructionPerforms residential Well Services repair and maintenance callsMonitors truck inventory, prepares requisitions for procurement of materials and suppliesCustomer facing communication responsibility regarding plumbing service diagnosis and repair requirementsCoverage required for early starts and after-hours emergency situations, as neededParticipates in training to stay current with new technology and techniquesOther duties as required to achieve the mission of the RWA Well ServicesQUALIFICATIONS:Educational RequirementsHigh school diploma or equivalentP-2 or higher plumbing license requiredS-2 License a plusExperience/Skills/AbilitiesMinimum 4 years of field experience in residential plumbing servicesSolid grasp of residential Well System configuration, diagnosis, and repairExcellent organizational skillsExcellent ability to communicate (verbally and in writing) and work as a teamAbility to utilize technology such as an iPad for daily operational useMust be able to initiate and work through conflicts to achieve desired changeMust be able to read and understand residential plumbing manual and specificationsAbility to work independently and exercise sound judgment in performing dutiesMaintain valid Connecticut motor vehicle operator’s licenseAbility to work in a fast-paced environment while remaining calm and composedAbility to multi-task when assigning, reviewing, and tracking numerous work orders and projects.Equal Employment Opportunity Statement:South Central Connecticut Regional Water Authority (SCCRWA) will not discriminate or permit discrimination against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability or physical disability including, but not limited to, blindness, (unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the work involved), or in any manner prohibited by the laws of the United States or of the State of Connecticut. Further SCCRWA will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment or conduct that they believe to be discriminatory.