Houseperson

Job Description HOTEL REVIVAL is hiring a HousepersonHotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.Job OverviewA Houseperson is responsible for the cleanliness of the property, including public areas, back-of-house, exterior public space, and linens. Housepersons are also responsible for the restocking of in-room guest amenities and must ensure a thorough inventory control of these products.What you'll do:Maintain inventory of linens, cleaning supplies, and guest amenities to ensure adequate supplies in accordance with established par levels and timeframesReplenish housekeeping carts throughout the shift with all necessary suppliesRemove linen and trash from all vacated guest rooms proper to room attendant serviceComplete any guest requests in a timely fashionMaintain guest corridor and back of house cleanliness throughout the shiftReport and correct any deficiencies noted in guest rooms or public areas to the appropriate individualsAssist in the timely completion of all projects, including mattress rotation, window washing, deep cleanings, etc.Assist in the implementation of special projectsPossess knowledge of all guest services and amenitiesGreet all guests in close proximity and make each feel important by providing a genuine welcomeEnsure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessaryMaintain a high level of cleanliness, sanitation, and safety in the work areaWho you are:You have a high school diploma or general education degree preferred.Previous guest service and/or housekeeping experience preferred.You can interpret standard operating procedures, safety, and sanitation instructions.BENEFITSWe are proud to offer competitive wages and the following benefits for full-time employees:Up to 3 weeks paid time off annually50% off discount at most New Waterloo restaurantsHealth, vision + dental benefits401K matchingPaid holidaysVolunteer payTuition reimbursementReferral bonusesDiscounts at our shops, hotels + local partnershipsABOUT NEW WATERLOONew Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will be accepting applications on an ongoing basis until a candidate is selected for this role.