Reception Center Agent - Columbus Auto Group

Reception Center AgentThis entry level position is perfect for anyone interested in developing lifelong skills in customer service, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automotive Sales or Service.The Columbus Auto Group Reception Center Agent has many important responsibilities including, but not limited to:Answer inbound calls for all dealerships in the groupConnect callers to the appropriate department or individualProvide detailed messages for missed callsSchedule all service appointment requestsConfirm next day Service AppointmentsRespond to OnStar alerts by contacting customers regarding the maintenance suggested, and scheduling the service appointment.Service Reminders for newly purchased customers to schedule and return for their first maintenance.Requirements: Pleasant, organized, coachable.