Dispatch Clerk

*Job Summary* Monday- Friday 6:30am-3pm We are seeking a dedicated Dispatch Clerk to join our logistics and transportation team. In this role, you will coordinate the scheduling and dispatching of vehicles, ensuring efficient road transportation operations that meet customer needs and comply with relevant regulations. The ideal candidate will possess strong organizational skills, proficiency with transportation management systems, and excellent communication abilities. This position plays a vital role in maintaining smooth fleet operations, optimizing logistics workflows, and delivering exceptional customer service. Key Responsibilities: * Manage vehicle dispatching using vehicle dispatch software and transportation management systems such as Oracle Transportation Management * Coordinate with drivers, customers, and internal teams via multi-line phone systems and internal communication channels * Schedule shipments and deliveries accurately, considering freight priorities and DOT (Department of Transportation) regulations * Enter data related to shipments, routes, and vehicle status into relevant systems with precision and efficiency * Monitor GPS and GIS (Geographic Information Systems) tools to track vehicle locations and optimize routing * Communicate effectively with drivers regarding schedules, route changes, or issues via phone call management and phone etiquette * Ensure compliance with shipping & receiving procedures, fleet management policies, and safety standards * Assist in logistics planning by analyzing transportation data to improve efficiency and reduce costs * Maintain organized records of dispatch activities, freight details, and vehicle logs * Support internal communication efforts across departments to facilitate seamless operations *Experience* * Proven experience in road transportation operations or logistics coordination * Familiarity with transportation management systems such as Oracle Transportation Management or similar platforms * Knowledge of GPS technology, GIS mapping tools, and vehicle tracking systems * Experience in freight shipping & receiving processes within a logistics environment * Strong understanding of DOT (Department of Transportation) regulations governing road transportation * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and communication purposes * Demonstrated organizational skills with the ability to manage multiple tasks efficiently * Excellent analysis skills for evaluating routing options and optimizing fleet utilization * Effective communication skills for phone call management, customer service, and internal collaboration * Ability to handle multi-line phone systems professionally while maintaining a high level of phone etiquette * Prior experience with vehicle dispatch software or transportation management software is highly desirable This position offers an engaging opportunity for individuals passionate about logistics and transportation planning. We welcome applicants who are detail-oriented, proactive problem-solvers committed to supporting efficient fleet operations while delivering outstanding service. Pay: $17.00 - $21.50 per hour Work Location: In person